What if I want to change my meal plan?

• Fill out a Meal Plan Change Request form online. Or
• Stop by Residential Life office (located in the lower level of Mary Lyon Hall) to complete a Meal Plan Change Request form.

The deadline to request a meal plan change for Fall 2009 is September 8, 2009.

If I'm not required to be on a plan, can I still sign up?

Absolutely. Just fill out the forms with Residence Life and they will put you on the plan you desire.

What if I get an out of town visitor? Can they eat?

All meal plans come with guest passes. They can eat free on one of those passes or pay cash.

What if I'm out of passes? Can they pay cash?

Sure. The cash door prices during the school year in Prospect Hall are:

*Customers with no PSU ID Card are subject to an 8% New Hampshire Meals and Rooms Tax.

Can a friend use my meal card?

Sorry, no one else can use your meal card. The meal plan is considered to be a non-transferable agreement between you and the university and cannot be traded.

What if I get sick and can't come to eat?

We all feel "under the weather" from time to time, so if you are unable to join us in the dining room, we have a solution for you. Simply fill out the Sick Meal Request form (PDF, 184 kb) that is available online, and ask your friend (or roommate) on the meal plan to bring the completed form to the dining room manager. Take-out meal for sick students should be ordered at the previous meal.

A Sick Meal will contain similar items for breakfast, lunch, or dinner and consists of the following:

• Option 1: Soup DuJour, Orange Juice, Crackers
• Option 2: Apple Juice, Yogurt, Banana

What if I lost my ID card?

Your PSU ID card gives you access to a number of services throughout campus while also allowing access to your FlexCash account. As a result of this, individuals should keep their ID cards secure at all times.

If your ID card is lost you should report it immediately by stopping by the ID Center in the HUB to have it replaced and have the old card invalidated.

If you cannot make it to the ID Center you should submit a 'Lost ID Card Notification' as soon as possible. A submitted notification will alert our staff to the lost ID and the system will be updated to invalidate the lost ID as soon as possible. This will help to prevent the lost ID from unauthorized use while a new card gets printed or the original card is found.

If a previously lost ID Card is found after being reported lost, and it was not yet reprinted, visit the same web page to submit a 'Found ID Card Notification'.

Please note that once a card has been reprinted no prior ID Cards can be reactivated.

What if I have special dietary needs?

If you have special dietary needs please bring in a doctor's description of your specific requirements. Our Registered Dietician will be happy to assist you.

How can I get more Campus FlexCash?

You may add CampusFlex online with the use of Visa, Mastercard, or E-Check for any active faculty, staff member, or student having a valid PSU ID Card. Family members, friends, or associates purchasing FlexCash for other parties should inform the recipient so they are aware that they have new funds on their account.

CampusFlex can also be replenished as needed at the Cash-to-Card machines located at:

• HUB Fireplace Lounge
• Center Lodge
• Lamson Library

How do I know what's on the menu?

The menu is posted in advance and printed weekly menus are available at the nutrition table in Prospect Hall.

What if my schedule doesn't allow me to come to lunch?

Use your BoardFlex or CampusFlex in the snack bar. Or try On the Go, a grab and go bag lunch available Monday thru Friday in Prospect Hall.

Can I take food back to my room?

Sorry, in order to keep your costs as low as possible, removal of food and beverages for the dining hall is strictly prohibited.