Questions?
Call the ITS Help Desk
Phone:
(603) 535-2929
Email:
helpdesk@plymouth.edu
Open during library hours
Note: Be sure to check our hours as they may change near holidays and breaks.
ITS: Partners in innovative & reliable technology services
subscribe to feedComputer Repair - Labor Rates
|
Software Services
|
Rate |
| Computer manufacturer warranties do not cover software problems. Labor charges will be applied for software issues. | |
| Diagnosis, Evaluation, Dust cleaning |
$35.00 |
| Virus and Spyware cleaning/removal |
$75.00 |
| Software repair |
$60.00 |
|
ResNET setup (Antivirus install, etc.) **If software problems exist or a virus/spyware is present, other charges may apply. You will be notified beforehand. |
$25.00 |
| O/S (Windows) re-installation (Dell, Apple) |
$75.00 |
|
O/S (Windows) re-installation (other than Dell, Apple) ** OS reinstallation includes operating system reinstall on a freshly formatted hard drive with updates, drivers, and Antivirus configuration. A free antivirus program will be installed unless customer provides a licensed antivirus program with license code. This labor charge DOES NOT include data transfer. |
$95.00 |
| Install a single title of software application |
$20.00 |
|
Maintenance Services |
|
|
Data backup (to CDs/DVDs) - documents, pcitures, music Up to 20GB Over 20GB |
$50.00 $75.00 |
|
Data transfer - documents, pictures, music *from old hard drive to new hard drive *from old image to new image *from old computer to new computer Up to 20GB Over 20GB ** Data retrieval from a hard drive may be affected by bad sectors on the hard drive, other hard drive issues, or corrupt software. It is possible that some or all data may not be retrievable. |
$50.00 $75.00 |
|
Non-warranty hardware installation rates |
|
|
Installation of System board/Motherboard Dell or Apple systems only |
$70.00 |
| Installation of memory |
Free |
|
Component installation (if part is purchased through us) Component installation (if part is purchased externally) |
Free $20.00 |
|
Shipping & Insurance |
|
|
Ship and insure equipment (back to customer, if necessary) Shipping outside continental US will incur higher shipping charges. |
$50.00 |