Plymouth State University Information Technology Services
Listserv Policy
ListServ Description and
Definitions
A listserv is an electronic mailing list which offers
an efficient way to disseminate information to large numbers of people and hold
long-distance discussions among many people. Mailing lists are an easy way to
reach a large audience quickly, by automating the distribution of e-mail to all
those who subscribe to the mailing list. Mailing lists have become a critical
component of scholarly collaboration. Many colleges and universities are also
using them to facilitate and enhance classroom education as well as conducting
the day to day administration of the college.
An official listserv is a list that is established by
academic and administrative offices to which members are pre-subscribed to by
virtue of their of their positions and responsibilities at the institution,
e.g.allemp@mail.plymouth.edu. ITS
automatically creates listserv files for all courses as official listservs.
Unofficial listservs are subsets of the campus
community which members of the list are not pre-subscribed and maintained by
the requestor as outlined below.
Mailman is the ITS recommended listserv
management software.
Purpose:
The purpose
of listserv at Plymouth State University is to facilitate and disseminate information
to eligible members and affiliates of the College. Listserv services are
available to current faculty, staff or student organizations. The person
responsible for managing a list is known as the "list owner." If the
list owner leaves the College, then the current list owner must find a new list
owner and identify that new person to the listserv manager.If no new list owner
can be identified, ITS reserves the right to disable the list or to request
that the list be moved to a non-PSU server.
Requestinga List:
Not all requests will be honored with a list. The listserv
manager may ask for additional documentation regarding the granting of a list.
The listserv manager may recommend other electronic conferencing technology
that would better serve the purpose of the request. Other considerations that
will determine the status of a list request include the relevance of the list to
the education, research, or the administration of the University and the capacity
of available resources within ITS including how the size of the proposed list
will affect university electronic mail systems.
Listserv requests initially rejected by ITS may be appealed
through the requestors respective Principal Administrator.
Policies:
If there
is reason to believe that the list will be or is being used for illegal purposes,
that list will not be established. If it is operational, it will be disabled
after consultation with proper campus officials.
Lists are subject to all University e-mail policies. List
members should not be pre-subscribed to an unofficial list without their knowledge
or permission. Subscribers who request
to be unsubscribed from an unofficial list should be removed. Official
lists are pre-subscribed lists maintained by Plymouth State University for
administrative purposes.
The distribution of large binary documents via listserv is
discouraged. The Listserv host will refuse to send messages which are greater
than 300K. Large binary files should be made available from either a Web
server or via the My.Plymouth group tool.
Lists will not be created by ITS from the university
databases. The list owner(s)or membership of the list are responsible for
subscribing or unsubscribing members to the list.
List owners are
responsible for properly managing their list. The responsibilities of the list
owner include:
- Advising individuals who will
be pre-subscribed to the list of the list's purpose and how to unsubscribe
themselves
- Responding to subscribers' request
for removal from the list
- Assisting subscribers with
subscribing or unsubscribing to the list
- Correcting subscriptions that
are made incorrectly or in error
- Creating and maintaining current
and relevant information such as the subscribers or welcome messages
- Responding to errors related
to their list such as delivery and remove errors
- Responding to requests made
by the listserv manager
- Staying informed about current
listserv policy
- Attending list owner training
or otherwise staying informed about list management
Membership
to a list is not a right of the individual. List owners have the right and are
responsible for unsubscribing list members who abuse a list by sending
off-topic mail to the list, misuse or abuse the resource or are abusive of
other list members. The list owner is responsible for determining what
constitutes off-topic or abusive mailings. The listserv manager and ITS are
responsible for determining if a mailing is abusive of resources. Escalation
procedures for disagreements regarding the interpretation and application of
this policy should be escalated through appropriate College channels, i.e., Student
Affairs or department manager/chair. Abuse of a list should be brought to the
attention of the listserv manager and/or other University authorities.
Based on the information provided within the listservapplication and PSU naming conventions, ITS
will develop a listname.
The distribution of large binary documents via listserv is
discouraged. The Listserv host will refuse to send messages which are greater
than 300K.
Lists will be periodically reviewed for activity and
continued conformance to the current listserv policies. Lists that are inactive
or fail to conform to policy will be removed. Lists will be reviewed for
activity on annual basis. List with no activity for an extended period of time
will be removed. Lists associated with courses will be removed at the end of
each quarter or at the conclusion of the course. List owners will be contacted
by the listserv manager prior to removal of the list.
To assist the list
owner in performing these task the listserv manager will maintain on-line
documentation for these and other functions.
NOTE: This document is
based on policy developed at Northwestern University. Prior to posting to the web as
an official PSU document permission from Northwestern University was received (5/10/2000).
Last modified:
07/13/2005 ttw