Microsoft Endpoint Protection Anti-virus Software

May 11th, 2012 by Jo-Ann

You may have noticed a Campus Communication email this week regarding a new Anti-virus software rolling out soon.  For several years we’ve used a product called Avira.  We have had relatively good luck with Avira, but our contract with them expires on June 22nd.  As we often do near the end of a contract, we evaluated Avira against other options on the market.

The Microsoft Protection Suite met all of our required criteria.  There were several factors that lead to our decision to switch to Endpoint Protection which include: cost, system impact (performance), level of protection and ease of management.   Incidentally, for computers not owned by PSU we generally recommend Microsoft Security Essentials, which is the free, single license version in the same suite of products.

If you are using a PSU-owned PC, in the next week or so you will see your red Avira umbrella go away, to be replaced by a green Endpoint Protection shield.  You might be asked to restart your machine during this process, and that is normal.  If your PSU-owned machine does not spend much time on campus, or if the install does not work properly you can bring your computer to the Help Desk in Lamson Library and we will help you get it working.

We will continue to perform full system scans on Fridays at noon.  Endpoint Protection allows us to set the percentage of the processor that can be dedicated to the scan, and as a result, it has been throttled back so you should see much less of a slow down if you happen to be using your computer on Friday at noon.  You can of course perform a scan (full, partial or quick) on your system at any time by double clicking on the green shield and following the prompts.

If Endpoint Protection does find a virus on your system, it will quarantine it.  At that point you can call the Help Desk at 603-535-2929 for further assistance in removing the virus.

We are excited about this new Anti-virus software.  It works well, and is the best solution for our community.  Hopefully you find it to be a valuable piece of software, and we welcome your feedback.

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System Status

All ITS Systems Operational

June 28th, 2013 by Jo-Ann

All ITS systems are operational. To report a problem, please contact us at helpdesk@plymouth.edu or (603) 535-2929.

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JoAnn Guilmett is the Director of Client Services and has been with PSU since 1995 and a part of the Information Technology Services team since 2000.  She holds a BGS in Medieval Studies and an M.Ed from Plymouth State.   She manages all activities associated with the ITS Client Services team – including providing oversight for [...]