ITS welcomes the class of 2017 to campus for Orientation!

June 12th, 2013 by Jo-Ann

Between June 2 and June 17, Information Technology Services welcomes the class of 2017 to campus for Orientation.   We know it is a busy time of year and our incoming students are provided with A LOT of information about the campus.  As a reminder, the bullets below represent the highlights of the technology information provided to students and their families:

  • The ITS Help Desk staff are available by phone, in-person (at Lamson Library), e-mail and live chat to assist you with any technology related questions, concerns, or advice.  The Help Desk is staffed 7-days a week with early morning and late evening hours.
  • The PSU Wireless network is available across the entire campus – including Residential Halls, Academic buildings, Athletic fields, Lamson Library, the Hartman Union Building and Prospect Dining Hall.
  • Computers must be registered in order to connect to PSU Wireless.  Pre-registration begins August 1, 2012and is available on-line.    For more information visit:  go.plymouth.edu/resnet
  • Cable TV connections in the dorms require a coax cable.  Personal network routers and access points are not permitted on the PSU wired or wireless networks.
  • Get tech answers at go.plymouth.edu/techtips – Tech Tips is an online knowledge base which allows users to read, share, and comment on information articles.
  • All students have access to 500 MB of personal network storage (enabling you to store and access files from any computer, anywhere), visit Tech Tips for more information.
  • Students are issued $40 of printing privileges in two $20 installments (July 1 & Jan 1), which is equivalent to 800 b/w pages annually.  Students may purchase additional privileges if needed.  Visit Tech Tips for more information.
  • Discounts on Dell and Apple Computers, as well as educational pricing on software is available to all PSU students.  Visit go.plymouth.edu/computersales for more information.

Got Questions?  We are around all summer and happy to answer your questions.  Call us at 603-535-2929 or send us an email at helpdesk@plymouth.edu.

 

 

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System Status

All ITS Systems Operational

June 28th, 2013 by Jo-Ann

All ITS systems are operational. To report a problem, please contact us at helpdesk@plymouth.edu or (603) 535-2929.

ITS Staff Spotlight

Phil_Haskell_2

Philip Haskell

October 19th, 2010 by Jo-Ann

Philip Haskell supports operating systems, applications, and networking problems on PCs and MACs for faculty and staff across campus.  Phil also provides a first-look response for many desktop and laptop hardware problems.  Phil is a graduate of PSU.