ITS welcomes the class of 2017 to campus for Orientation!

June 12th, 2013 by Jo-Ann

Between June 2 and June 17, Information Technology Services welcomes the class of 2017 to campus for Orientation.   We know it is a busy time of year and our incoming students are provided with A LOT of information about the campus.  As a reminder, the bullets below represent the highlights of the technology information provided to students and their families:

  • The ITS Help Desk staff are available by phone, in-person (at Lamson Library), e-mail and live chat to assist you with any technology related questions, concerns, or advice.  The Help Desk is staffed 7-days a week with early morning and late evening hours.
  • The PSU Wireless network is available across the entire campus – including Residential Halls, Academic buildings, Athletic fields, Lamson Library, the Hartman Union Building and Prospect Dining Hall.
  • Computers must be registered in order to connect to PSU Wireless.  Pre-registration begins August 1, 2012and is available on-line.    For more information visit:  go.plymouth.edu/resnet
  • Cable TV connections in the dorms require a coax cable.  Personal network routers and access points are not permitted on the PSU wired or wireless networks.
  • Get tech answers at go.plymouth.edu/techtips – Tech Tips is an online knowledge base which allows users to read, share, and comment on information articles.
  • All students have access to 500 MB of personal network storage (enabling you to store and access files from any computer, anywhere), visit Tech Tips for more information.
  • Students are issued $40 of printing privileges in two $20 installments (July 1 & Jan 1), which is equivalent to 800 b/w pages annually.  Students may purchase additional privileges if needed.  Visit Tech Tips for more information.
  • Discounts on Dell and Apple Computers, as well as educational pricing on software is available to all PSU students.  Visit go.plymouth.edu/computersales for more information.

Got Questions?  We are around all summer and happy to answer your questions.  Call us at 603-535-2929 or send us an email at helpdesk@plymouth.edu.

 

 

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System Status

All ITS Systems Operational

June 28th, 2013 by Jo-Ann

All ITS systems are operational. To report a problem, please contact us at helpdesk@plymouth.edu or (603) 535-2929.

ITS Staff Spotlight

James_Cook

James Cook

October 19th, 2010 by Jo-Ann

James Cook is a Systems Administrator and has been part of the ITS team since 2007. He specializes in Unix administration and works with the MIS team to provide services for students, faculty, and staff.