CRITICAL: myPlymouth and email services off-line TONIGHT beginning at 9pm.

April 8th, 2014 by Jo-Ann

A critical vulnerability has been identified that impacts a number of PSU’s systems including myPlymouth and its related services (such as Moodle, Mahara, Self-service Banner, Banner INB, and PSU blogs).  ITS will be making the necessary patches to secure our systems beginning at 9pm this evening.   We expect that the patching process will be relatively quick (less than an hour) for most of these services.

However, the patch for PSU email services requires a vendor released upgrade, which will take up to 4 hours to deploy.  During the deployment PSU email will be down.

We know that these services are critical to your work and that it is never convenient for these services to be down.  However, we feel that the vulnerability is serious enough that we must interrupt services in order to secure our environment as soon as possible. Thank you in advance for your understanding and patience.

If you have any questions or concerns, please contact the ITS Help Desk.

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Information Technology Services

Phone: (603) 535-2929

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System Status

All ITS systems Operational

July 7th, 2014 by Jo-Ann

All ITS systems are operational. If you have any questions, please contact the Help Desk at helpdesk@plymouth.edu or (603) 535-2929.