Information Technology Services (ITS) is committed to serving the university’s information technology needs. We recognize that 24/7 access to technology services is a need in today’s global society. Therefore, we occasionally make use of a weekly maintenance window on Sunday mornings to perform system upgrades and maintenance.
We provide web development, system maintenance, and support for centralized administrative applications, technology infrastructure, and client computing, as well as support and advice for a wide variety of other information technology needs. ITS consists of the following five main areas:
ITS Business Services provides budgeting, human resources, and financial planning services to ITS. Business Services is also Institutional Technology Purchases and vendor contacts and negotiation.
Client Services provides support, advice, and is a central point of contact for the use of ITS services and infrastructure. The ITS HelpDesk, Classroom Technology Services and Resnet (Residential Networking) are part of Client Services.
Infrastructure Services provides for the management of core infrastructure such as the campus data network and phone network.
Management Information Systems
Management Information Systems (MIS) provides development, maintenance, and support for centralized applications such as the myPlymouth Portal, Banner Student Information System (INB), MySQL and Oracle databases, WordPress, and administrative oversight for Moodle, Mahara and more.
Technology Services provides management of the centralized Data Center, email administration, Campus Computer Clusters, Desktop Support and the Computer Repair Center.