Email Use Policy

October 2010

The PSU e-mail system shall be used for purposes that further university goals. This policy covers appropriate use of any e-mail sent from a PSU e-mail address and applies to all employees, vendors, and agents operating on behalf of the University.

Pursuant to the PSU Acceptable Use Policy, all traffic and the contents thereof which traverse the PSU computer network, all PSU-supplied computers and related technologies and all correspondence including but not limited to files, e-mail and respective attachments, instant messaging, text messaging, voice calls and video calls are subject to the rights reserved by PSU to manage to the extent deemed necessary any communication or the contents thereof.

Persons may not use e-mail in inappropriate ways or in violation of USNH or PSU policies or local, state or federal laws. This includes, but is not limited to:

  1. Stalking, harassment including sexual harassment, hate speech, or other unlawful activity.
  2. Sending or forwarding private or sensitive information (e.g. social security numbers, credit card information, user credentials) in an unencrypted format (see the Sensitive Data policy).
  3. Fraudulent acts, including the use of a deceptive alias to disguise one’s true identity.
  4. Intentional distribution of viruses (real or simulated) or otherwise destructive software using E-mail.
  5. Any use of PSU resources for personal commercial gain, solicitation for self or other promotion except in cases of officially sanctioned University activities.
  6. Participation in chain-letters.

Any communications may become the subject of litigation. As such, disclosure shall be granted pursuant to any subpoena filed for such a purpose upon direction from the Chief Information Officer (CIO), any Principal Administrator or the President.

E-mail containing official business of PSU shall be addressed to an official university e-mail address and should not be addressed to alternative addresses. Such e-mail shall not be automatically forwarded to an external address. PSU employees shall only use PSU e-mail systems for conducting official university business. The use of private or third-party e-mail systems for official business is prohibited.

University officials and supervisors shall be permitted to read any e-mail when written permission has been granted by the CIO, Chief Security Officer (CSO) or Human Resources. E-mail accounts will be accessed by system administrators for the purposes of maintenance, forensics, and/or to support investigations. ITS reserves the right to filter, reject, preserve and/or remove any e-mail that is suspected to contain viruses, phishing attempts, spam or other harmful or inappropriate content

Upon employee termination, resignation, or withdrawal, these materials remain the property of the University and any associated e-mail account(s) will be terminated. All information not retained by PSU will be deleted. Exceptions to this policy may be granted for individuals who maintain a continued relationship in good standing with PSU and who actively use their accounts.

PSU e-mail servers are configured with quotas for e-mail storage, and no e-mail will be systematically archived. It is the sole responsibility of end users to remain within the limits of the quota and archive their e-mail as necessary.

Any official PSU auto-populated LISTSERV used for campus-wide e-mail communication shall be subject to the policies of each list, as defined by the list owner and/or the Office of Public Relations.

System Status

All ITS Systems Operational

June 28th, 2013 by Jo-Ann

All ITS systems are operational. To report a problem, please contact us at or (603) 535-2929.

ITS Staff Spotlight

Colleen Kenny

Colleen Kenny

October 19th, 2010 by Jo-Ann

Colleen Kenny is the CIO’s administrative assistant.  Colleen provides administration of department and sub-department budgets as well as input of day-to-day expenditures. She provides oversight of Technology contracts to ensure accuracy in reporting and billing of services received.  She also provides general administrative support to the entire ITS organization by assisting with hiring student and [...]