Web services outage this morning- April 22

Plymouth State University experienced a brief outage this morning (April 22, 2014) that impacted our main web pages and other web based applications.  This includes access to myPlymouth and its related services, Moodle, Mahara, and self-service Banner systems (including course registration).  The outage lasted approximately 45 minutes from 11:00 am to 11:45 am. Please contact […]

ResNet Unavailable 2/19/2011

ResnetNET Issues Resolved 11pm 2/19/2011 ITS has resolved the ResNET access issue at about 11pm last night. ResNET Unavailable – 3:00 PM 2/19/2011 Some students are experiencing difficulty accessing ResNET via ethernet. Wireless network access is unaffected. We are currently working to restore functionality as soon as possible. The ITS help desk is open until […]

Status update – Email Services

As of 1:00pm this afternoon, we have stabilized email services for for the majority of PSU email accounts.  However, there are about 600 student and 3400 alumni email accounts we are still in the process of restoring from back-up; a process that is expected to continue into the overnight hours. We appreciate your patience as […]

11/18/10 – Email down for some users

Early this morning we experienced a hardware failure on one of our email servers.   Due to the failure some student and alumni are unable to receive email at this time.  We are working to restore service as soon as possible but anticipate that email may be down for those affected for the better part of […]

myPlymouth Unavailable – 10:50 AM 6/21/2010

myPlymouth Access Restored – 11:00 AM 6/21/2010 myPlymouth access has been restored for all users. We apologize for the inconvenience and thank you for your patience in this case. myPlymouth unavailable – 10:50 AM 6/21/2010 MyPlymouth is currently unavailable to faculty, staff, alumni and students. The problem was reported to ITS at 5:15 pm. We […]

myPlymouth Unavailable 6/19/2010

myPlymouth Access Restored – 7:30 PM 6/19/2010 myPlymouth access has been restored for all users. We apologize for the inconvenience and thank you for your patience in this case. myPlymouth Unavailable – 5:15 PM 6/19/2010 MyPlymouth is currently unavailable to faculty, staff, alumni and students. The problem was reported to ITS at 5:15 pm. We […]

UPDATES: Email service remains unavailable.

As of 5 pm on April 19, 2010,  PSU email services continue to be down. ITS System technicians are making progress towards reaching a resolution; however we estimate that it may awhile yet before systems are restored. We apologize for the inconvenience and ask your continued patience. If you have any questions please contact the […]

*UPDATED* Email Service Unavailable 4/19/2010

UPDATED: Email Service Unavailable – 1:00 am 4/19/2010 It is shortly after noon on Monday, April 19, 2010. PSU email services continue to be down. Our System technicians are continuing their work to repair the system. However at this point, we anticipate that email will unavailable for the remainder of the day. We apologize for […]

Email Service Unavailable 4/19/2010

Email Service Unavailable – 1:00am 4/10/2010 Access to PSU Email is currently unavailable due to a hardware failure on the main email server. We anticipate that email will be unavailable until late morning. We apologize for the inconvenience and ask for your patience as our systems technicians work to make the necessary repairs.

ITS Maintenance Work over Winter Break

ITS plans to take advantage of the Holiday break (specifically December 29th and 30th) to perform upgrades on several critical ITS services.  Below you will find a table which outlines this work and the impact that you may expect. Tuesday, December 29th – 8:00 am – Noon Zimbra (myMail) upgrade This upgrade to the email […]

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System Status

All ITS systems Operational

July 7th, 2014 by Jo-Ann

All ITS systems are operational. If you have any questions, please contact the Help Desk at helpdesk@plymouth.edu or (603) 535-2929.

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