Network & Wireless

Campus Wireless Map

Infrastructure Services provides telephony, computer networking, and networking infrastructure for services across campus, including in the residence hall facilities.

Computer access to much of the “on-line” services of the University and the Internet are made either through wired Ethernet jacks located in offices, classrooms, labs, residence halls and apartments and many common areas around campus or through wireless access in selected locations.

Connectivity to the network requires each user to register their computer and obtain an IP (Internet Protocol) address associated with their PSU User Account.

In addition to day-to-day maintenance, repair and installations, the Infrastructure Services group plans for and supports specialized applications and technologies that are a vital part of educational and research endeavors on he campus.

Telephony Services include:

  • Managing the PSU owned switching system, related management of system adjuncts, wire cable infrastructure, trunking and networks
  • Traffic analysis
  • Customer services such as repair services for faculty, staff and student telephones
  • Consulting with PSU departments and colleges about major changes to their telecommunications system due to remodeling or renovations when structural changes are made in a building.

Campus Networking Services include:

  • Wired Jack Network Connections and Capabilities – The wired connections vary with the model of the network equipment in a particular location. These are predominantly Ethernet or Fast Ethernet with connections at 10/100 Mb/s (Megabits per second) but select, newer installations are Gigabit Ethernet at 1,000Mb/s. These wired 10/100/1000 Mb/s connections are reliable and provide the best performance and quality of service.
  • Wireless Network (WiFi) Connections and Capabilities – The wireless (WiFi) connections on campus also vary in vintage but typically are IEEE 802.11b/g/n radios operating in the 2.4GHz frequency range. Wireless coverage extends to most academic and administrative buildings, including the Speare Administration Building, Silver Center for the Arts, Lamson Library, Prospect Dining Hall and the Hartman Student Union.  Additionally there is wireless coverage blanketing most of the public green spaces on the central core of the campus as well as the Athletic fields.
  • Network Backbone – The PSU network backbone consists of mostly 1 Gb/S and 10Gb/S (Gigabits per second) fiber optic links interconnecting the PSU Campus. The few remaining pieces of older equipment that are connected by 100Mb/s fiber optics are planned for upgrades soon
  • Residence Halls and Apartments – Each residence hall room is equipped (typically) with a wired Ethernet jack for each resident. These connections are directly connected through our backbone to the on-line services and the Internet. Typically the connections are 10/100Mb/s connections, but many newly upgraded connections are 10/100/1,000Mb/s.

The Residential Hall Wireless Expansion Plan, a initiative intended to bring wireless connectivity to all PSU residential spaces was begun in the Summer of 2010  is expected to be complete in August of 2012.  At the completion of this project, all residential spaces will be fully WiFi accessible and reliance on wired Ethernet jacks in those locations will be abridged.

System Status

All ITS Systems Operational

June 28th, 2013 by Jo-Ann

All ITS systems are operational. To report a problem, please contact us at helpdesk@plymouth.edu or (603) 535-2929.

ITS Staff Spotlight

Ted_Wisniewski

Ted Wisniewski

October 19th, 2010 by Jo-Ann

Ted Wisniewski is the Director of Technology Services and is responsible for overseeing  Server Operations, Public Computer Clusters, Desktop Support Services and Computer Repair Services.  He coordinates activities between internal ITS departments in support of ITS goals and objectives.  Additionally, he works with a variety of USNH staff and technology groups to support PSU and [...]