This project, which was phase two in a three phase project to add wireless networking in all student residential spaces began 18 months ago as part of the larger ITS Client Access Project aimed at upgrading the aging campus network infrastructure.  Wi-Fi for the two remaining Residential Halls, Smith and Grafton, is planned for completion in the Summer of 2012.

For questions, please contact the ITS Help Desk via email at helpdesk@plymouth.edu  or by phone at 603-535-2929.

During the maintenance window, users should anticipate that access to the following services will be intermittent or unavailable: Mahara and Moodle 2.  Courses in Moodle 1 are not impacted.

Work is scheduled to begin at 4 am with planned work completion no later than 8am.

Please contact the ITS Help Desk if you have questions at 603-535-2929 or via email at helpdesk@plymouth.edu

During the maintenance window, customers should anticipate that access to the following services will be intermittent or unavailable:  myPlymouth and its related services, Moodle, Mahara, PSU Banner systems, Lamson Library website and online catalog, and PSU Website.

PSU webmail may be accessed by typing  https://mail.plymouth.edu   in the address bar and then logging in with PSU credentials.

Work is scheduled to begin at 4am with planned work completion no later than Noon.

Please contact the ITS Help Desk if you have questions at 603-535-2929 or via email at helpdesk@plymouth.edu

While the actual outage is estimated to last only minutes, the coordination efforts between the two campuses necessitate that we sent aside the whole hour for the work to make sure that the process is completed properly.

Please bear in mind that during the actual outage there will be no access off the campus to the Internet, nor will off-campus users be able to access on-campus resources.

Please direct any questions or concerns you may have to the Help Desk at 535-2929 or via email to helpdesk@plymouth.edu

ITS is pleased to announce the introduction of a complete technology asset management program that will create efficiencies in managing, tracking and identifying all computing and networking equipment for the entirety of their lifecycle.

Beginning in June ITS will be initiating a campus wide program to place identification tags on all existing PSU owned desktop and laptop computers as well as other IT assets as we enter these assets into the system. The new identification tags will be small circular tags (about the size of a quarter) with a 2D barcode that will allow us to track and maintain the record with scanning devices.  Andrew Garrozo, a 4-year student employee of ITS, will be conducting the inventory tagging process.  You may see him around campus, in the clusters, offices and network spaces throughout the month of June.

We estimate the initial phase of the inventory to take 4 weeks and the impact of the inventory will be minimal since we only need a few minutes with each machine.  We appreciate your understanding.  We hope that this data will allow IT to more efficiently manage warranty schedules, repairs and assist departments with purchase planning across campus.

During the maintenance window, customers should anticipate that access to the following services will be intermittent or unavailable:  myPlymouth, Moodle, Mahara, PSU email, M-Drives, PSU Banner systems, Lamson Library website and online catalog, and PSU Website.

Work is scheduled to begin at 4am with planned work completion no later than 8am.

Please contact the ITS Help Desk if you have questions at 603-535-2929 or via email at helpdesk@plymouth.edu

What is Phishing

Phishing is an online fraud technique used by criminals to entice you to disclose personal information. It is the fastest rising online crime method used for stealing personal financial information and perpetrating identity theft.

People who respond to phishing e-mails, and input the requested personal information into e-mails, websites, or pop-up windows put themselves and Plymouth State University at significant risk.

Institutional risk

1. When phishers successfully obtain faculty/ staff user credentials for PSU systems, they not only gain access to the accounts that use the credentials but they can potentially access high-value institutional data such as social security numbers, financial aid information, health information, and student data.
2. Institutions can be blacklisted from Internet or financial services, resulting in reputational damage.
3. When our institution is blacklisted, our ability to communicate with others is diminished (prospective students, student athletes, faculty and staff; alumni, partners, friends, etc.)
4. We use the valuable time of staff members (IT, legal, HR and financials services) to address the issues caused by phishing rather than applying their skills to more productive work.

Sharing Your Password

Sharing your password with ANYONE is a violation of the University’s Acceptable Use policy, and poses a significant risk to you and to the University.

If the PSU ITS receives a report that your account has been compromised, we will block all access (including your own) to your account, and you will be required to meet with a member of the ITS Leadership team. In addition, your workstation(s) may be confiscated by an authorized IT technician for analysis and needed repairs.

Please know that that PSU helpdesk would NEVER ask you to submit your personal information in an email.  If you have questions or concerns please contact the ITS helpdesk at x5-2929 or via email at helpdesk@plymouth.edu

Issues with the Oracle databases have been resolved and access to web-based services, including myPlymouth, and PSU Banner was restored at 5:05 pm.

Please contact the ITS Help Desk if you have questions at 603-535-2929 or via email at helpdesk@plymouth.edu