Help & Support

The Help Desk is the place to bring all your questions about using technology on campus. Staffed by both IT professionals and a team of highly trained student technology consultants, we can help you with a variety of technology and presentation related problems. Need to edit some video for a class presentation? Laptop running slowly? Can’t remember what you changed your password to? Email problems?  The Help Desk staff is available to assist you 7 days a week.

Ways to Reach us:

Phone Support: (603) 535-2929
In person: Information Desk at Lamson Library and Learning Commons
Submit a Support Ticket or Check the Status of an Existing Request (requires authentication with your myPlymouth username and password)

 

Hours of Operation:

Undergraduate Fall and Spring Semesters

MONDAY – THURSDAY 7:45 AM – 11 PM
FRIDAY 7:45 AM – 5 PM
SATURDAY 11:00 AM – 5 PM
SUNDAY 2:00 PM – 11 PM

Winterim and Summer Sessions 

MONDAY – THURSDAY 8 AM – 5 PM
FRIDAY 8 AM – 3 PM
SATURDAY 11 AM – 3 PM
SUNDAY 1 PM – 5 PM

Exceptions to normal hours for holidays and semester breaks.

System Status

All ITS systems Operational

July 7th, 2014 by Jo-Ann

All ITS systems are operational. If you have any questions, please contact the Help Desk at helpdesk@plymouth.edu or (603) 535-2929.