Help & Support

The Help Desk is the place to bring all your questions about using technology on campus. Staffed by both IT professionals and a team of highly trained student technology consultants, we can help you with a variety of technology and presentation related problems. Need to edit some video for a class presentation? Laptop running slowly? Can’t remember what you changed your password to? Email problems?  The Help Desk staff is available to assist you 7 days a week.

Ways to Reach us:

Phone Support: (603) 535-2929
In person: Information Desk at Lamson Library and Learning Commons
Submit a Support Ticket or Check the Status of an Existing Request (requires authentication with your myPlymouth username and password)

 

Hours of Operation:

January 27 – May 17, 2014

MONDAY – THURSDAY 7:30 AM – Midnight
FRIDAY 7:30 AM – 6:00 PM
SATURDAY 8:30 AM – 5:00 PM
SUNDAY 11:00 AM – Midnight

Exceptions to normal hours for holidays and semester breaks.

System Status

All ITS Systems Operational

June 28th, 2013 by Jo-Ann

All ITS systems are operational. To report a problem, please contact us at helpdesk@plymouth.edu or (603) 535-2929.

ITS Staff Spotlight

Kevin_Orlowski

Kevin Orlowski

October 19th, 2010 by Jo-Ann

Kevin Orlowski is a PSU graduate, class of ’03 and again in ’06 for his MBA.  He began work with ITS as a student technician during his sophomore year and has progressed through several Technical Support positions since.  Most recently Kevin has taken on a role on the MIS team working with various web applications and assisting with academic [...]