Repair Rates – Faculty & Staff

The following is a list of Repair Rates for Faculty, Staff, PSU Alumni, Faculty Emeritus and PSU Guests.

Service Type


Apple / Dell

Other Brand

Diagnosis

no charge

no charge

Dust removal due to overheating issue

$10.00

$10.00

Virus and Spyware removal

$40.00

$40.00

Operating System (OS) repair

$40.00

If the Repair Center does not have the correct OS media, the customer
must provide it.

$40.00

Correct OEM OS media may need to be provided/purchased by customer to
facilitate this repair.

Both virus removal and OS repair – May be necessary if a virus has damaged OS files

$50.00

$50.00

Correct OEM OS media may need to be provided/purchased by customer to
facilitate this repair.

OS installation – with original media
provided by the customer or available in the shop.

no charge

Plus cost of OEM media if needed.

$40.00

Correct OEM OS media may need to be provided/purchased by customer to
facilitate this repair.

Data backup or transfer up to 4GB

4GB or more

no charge

$20.00

no charge

$20.00

Installation of non-warranty system board or laptop
display when part is purchased through us

$20.00

Not done on
non-Apple/Dell computers

Installation of other components purchased through
us

no charge

no charge

Installation of other components NOT purchased through us

Not done at the
Computer Repair
Center

Not done at the
Computer Repair
Center

Installation of an
application other than OS or an antivirus program

Refer
to the Help Desk

Refer
to the Help Desk

Shipment of insured computer within continental USA

$50.00

$50.00

System Status

All ITS Systems Operational

June 28th, 2013 by Jo-Ann

All ITS systems are operational. To report a problem, please contact us at helpdesk@plymouth.edu or (603) 535-2929.

ITS Staff Spotlight

Shawn_Budro

Shawn Budro

October 19th, 2010 by Jo-Ann

Shawn Budro supports operating systems, applications, and networking problems for PC’s and MAC’s for faculty and staff on campus. Shawn also provides a first-look response for many desktop and laptop hardware problems.