Repair Rates – Students

The following is a list of Computer Repair Center Rates for currently enrolled PSU Students.

Service Type Apple / Dell Other Brand
Diagnosis no charge no charge
Dust removal due to overheating issue $10.00 $40.00
Virus and Spyware removal Less than 1/2 hour bench time – Free  |
More than 1/2 hour bench time – $ 30.00
Less than 1/2 hour bench time – Free  |
More than 1/2 hour bench time – $ 30.00
Operating System (OS) repair $10.00 –> If the Repair Center does not have the correct OS media, the customer
must provide it.
$20.00 –> Correct OEM OS media may need to be provided/purchased by customer to facilitate this repair.
OS installation / re-installation – with original media
provided by the customer or available in the shop. Data backup is required for this procedure.
no charge –>  Cost of OEM Windows media if needed. $35.00 –> Correct OEM OS media may need to be provided or purchased by customer to
facilitate this repair.
Data backup or transfer up to 5GB – Free  |
5GB  up to 25GB – $20.00  |

 

25GB or more – $40.00

up to 5GB – Free  |

 

5GB  up to 25GB – $20.00  |

 

25GB or more – $40.00

 

Installation of non-warranty system board or laptop
display when part is purchased through us
$20.00 Not done on
non-Apple/Dell computers at Repair Center
Installation of other components purchased through
us
no charge no charge
Installation of  components NOT purchased through us Not done at the
Computer Repair
Center
Not done at the
Computer Repair
Center
Installation of an
application other than OS or an antivirus program
Refer
to the Help Desk
Refer
to the Help Desk
ResNEt Configuration Refer to Help Desk Refer to Help Desk

System Status

All ITS Systems Operational

June 28th, 2013 by Jo-Ann

All ITS systems are operational. To report a problem, please contact us at helpdesk@plymouth.edu or (603) 535-2929.

ITS Staff Spotlight

Jon_Graton

Jon Graton

October 19th, 2010 by Jo-Ann

Jon Graton received his BA in Philosophy from Plymouth State in 1984. A member of ITS since 1981, Jon has served in many roles from Programmer Analyst, Trainer, System and Network Management, Budget Coordinator, Assistant Director and Interim Director. Currently Jon is one of two database administrators on the MIS team working with 20+ Oracle [...]