All ITS systems Operational

July 7th, 2014 by Jo-Ann

All ITS systems are operational. If you have any questions, please contact the Help Desk at helpdesk@plymouth.edu or (603) 535-2929.

Departmental Shared Spaces will be off-line tomorrow evening beginning at 5:30 PM.

June 23rd, 2014 by Jo-Ann

Scheduled server maintenance will be performed tomorrow evening, Tuesday June 24th beginning at 5:30 PM and finishing by 7:00 PM. This server upgrade will impact all Departmental Shares (Space drives).  During this upgrade all Departmental Shared spaces will be offline. This outage is necessary and unavoidable and will allow for increased performance, reliability, and security. If […]

Planned Outage, Sun Jun 22 from 4 – 8 am.

June 20th, 2014 by Jo-Ann

ITS will be leveraging the normal Sunday Maintenance Window on June 22, between 4 – 8 am to do maintenance of ITS network and web based services. All campus network connections (wired and wireless) and telephones will be down between 4 – 5 am. In addition, myPlymouth Moodle, Mahara, PSU Self Service Banner and Zimbra […]

All ITS Systems Operational

June 10th, 2014 by Jo-Ann

All ITS are operational. If you have any questions, please contact the Help Desk at helpdesk@plymouth.edu or (603) 535-2929.

All network services are operating normally.

June 26th, 2013 by Jo-Ann

The upgrade on our Bradford network access controller is complete and all network services are now available. We apologize for the inconvenience and thank you for your patience as we worked to make improvements to the campus network. If you are still experiencing trouble, please contact the ITS Help Desk.

Some on-campus users reporting problems with network service related to the Bradford network access controller.

June 26th, 2013 by Jo-Ann

The ITS Networking team has run into an unanticipated bug while installing the latest upgrade from Bradford, our Network Access Control system.  Bradford is used to manage both students and faculty/staff laptop access on the network.  It is also used for some kiosks and walkup workstations.  As a result some users are experiencing interruptions in […]

All ITS systems Normal

April 8th, 2013 by Jo-Ann

All ITS systems are operating normally.  To report a problem, please contact us at helpdesk@plymouth.edu or (603) 535-2929.

ITS Status Update: All Services have been restored

April 4th, 2013 by Jo-Ann

All PSU Banner Services (Self -Service, INB and Reporting) have been restored.  In addition, the related problems with myPlymouth and its associated web applications have been resolved.  All systems are now functioning normally.

Status Update: ITS continues work on PSU Student Banner

April 3rd, 2013 by Jo-Ann

Information Technology Services continues to work on the problem impacting service to PSU Student Banner, INB and Reporting.  While myPlymouth and its associated web services (Moodle, Mahara and myMail) have been stable for a couple hours now, this is due in part to some temporary re-routing put in place to maintain critical services.  Occasional periods […]

Banner Outage is impacting myPlymouth Services.

April 3rd, 2013 by Jo-Ann

We are currently experiencing unanticipated problems with PSU Self Service Banner (SSB), Banner INB, and Reporting. Some users are experiencing intermittent issues with myPlymouth, and the other web applications that are accessed via myPlymouth such as the myCourse tab (Moodle, Mahara), the Services tab (Student Banner, course search) and myMail.

System Status

All ITS systems Operational

July 7th, 2014 by Jo-Ann

All ITS systems are operational. If you have any questions, please contact the Help Desk at helpdesk@plymouth.edu or (603) 535-2929.