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ITS Systems Operational

April 18th, 2011 by Jo-Ann

All ITS systems are operational. To report a problem, please contact us at helpdesk@plymouth.edu or (603) 535-2929.

Posted in System Status |

Access to Web-based Services is intermittent

April 18th, 2011 by Jo-Ann

ITS is currently experiencing issues related to the Oracle Database Servers.  As we work to resolve these issues it is possible that customers will continue to experience intermittent issues with myPlymouth, PSU Banner and other web applications.  Individuals on campus can still access Moodle by typing go.plymouth.edu/moodle in their address bar, but off campus individuals [...]

Posted in News and Information, System Status |

ITS Systems Operational

April 15th, 2011 by Jo-Ann

All ITS systems are operational. To report a problem, please contact us at helpdesk@plymouth.edu or (603) 535-2929.

Posted in System Status |

Intermittent access to Web-based services

April 7th, 2011 by Jo-Ann

ITS is experiencing issues related to the Oracle Database Servers.  As we work to resolve these issues it is possible that customers will continue to experience intermittent issues with myPlymouth, PSU Banner and other web applications.  Individuals on campus can still access Moodle by typing go.plymouth.edu/moodle in their address bar, but off campus individuals may [...]

Posted in News and Information, System Status |

ITS Systems Operational

April 1st, 2011 by Jo-Ann

All ITS systems are operational. To report a problem, please contact us at helpdesk@plymouth.edu or (603) 535-2929.

Posted in System Status |

All log-on and web-based services will be down this evening 4/1/2011

April 1st, 2011 by Jo-Ann

ITS will be performing critical maintenance on the centralized disk storage beginning at 6 pm tonight with planned work completion no later than 9 pm. During the maintenance period, customers should expect all log-on and web-based services to be down. This includes the ability to log-on all cluster and classrooms computers. MyPlymouth and its related [...]

Posted in News and Information, System Status |

4/1/11 – Slow response times for some services

April 1st, 2011 by Jo-Ann

Due to a disk failure in our centralized storage array, users may experience slowness today when accessing services such as Moodle, ODS/EDW, and M-drives.  We appreciate your patience while we work to restore full service levels.  Please contact the Helpdesk at 535-2929 or via email at helapdesk@plymouth.edu with any questions or concerns.

Posted in System Status |

ITS Systems Operational

March 24th, 2011 by Jo-Ann

All ITS systems are operational. To report a problem, please contact us at helpdesk@plymouth.edu or (603) 535-2929.

Posted in System Status |

Intermittent Server Outages – 3/21/11

March 21st, 2011 by Sara

PSU Oracle Databases are currently having difficulty.  The result is lost connections to myPlymouth, Banner and Moodle.  Database Administrators are currently in contact with Oracle as a high priority call and hope to have the databases running smoothly again as soon as possible.

Posted in System Status |

11/19/10 – All IT Systems operational

November 19th, 2010 by Adam

All ITS systems are operational. To report a problem, please contact us at helpdesk@plymouth.edu or (603) 535-2929.

Posted in System Status |

Systems Status

All ITS systems are operational. To report a problem, please contact us at helpdesk@plymouth.edu or (603) 535-2929.

View previous System Statuses.

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ITS Staff Spotlight

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Eve Ellen Cole

October 19th, 2010 by Jo-Ann

Eve Ellen Cole has been with ITS since 1998, concentrating on systems administration.  As an Infrastructure Services Technologist, Eve Ellen’s primary responsibilities involve administration of the University’s voice systems: PBX, voice mail, voice activated directory, voice over IP.

Posted in Employees, Infrastructure Services |