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All ITS systems Normal

April 8th, 2013 by Jo-Ann

All ITS systems are operating normally.  To report a problem, please contact us at helpdesk@plymouth.edu or (603) 535-2929.

Posted in System Status |

ITS Status Update: All Services have been restored

April 4th, 2013 by Jo-Ann

All PSU Banner Services (Self -Service, INB and Reporting) have been restored.  In addition, the related problems with myPlymouth and its associated web applications have been resolved.  All systems are now functioning normally.

Posted in System Status |

Status Update: ITS continues work on PSU Student Banner

April 3rd, 2013 by Jo-Ann

Information Technology Services continues to work on the problem impacting service to PSU Student Banner, INB and Reporting.  While myPlymouth and its associated web services (Moodle, Mahara and myMail) have been stable for a couple hours now, this is due in part to some temporary re-routing put in place to maintain critical services.  Occasional periods [...]

Posted in System Status |

Banner Outage is impacting myPlymouth Services.

April 3rd, 2013 by Jo-Ann

We are currently experiencing unanticipated problems with PSU Self Service Banner (SSB), Banner INB, and Reporting. Some users are experiencing intermittent issues with myPlymouth, and the other web applications that are accessed via myPlymouth such as the myCourse tab (Moodle, Mahara), the Services tab (Student Banner, course search) and myMail.

Posted in System Status |

ITS Systems Operational

November 6th, 2012 by Jo-Ann

All ITS systems are operational. To report a problem, please contact us at helpdesk@plymouth.edu or (603) 535-2929.

Posted in System Status |

Access to Web-based Services is intermittent

April 18th, 2011 by Jo-Ann

ITS is currently experiencing issues related to the Oracle Database Servers.  As we work to resolve these issues it is possible that customers will continue to experience intermittent issues with myPlymouth, PSU Banner and other web applications.  Individuals on campus can still access Moodle by typing go.plymouth.edu/moodle in their address bar, but off campus individuals [...]

Posted in News and Information, System Status |

ITS Systems Operational

April 15th, 2011 by Jo-Ann

All ITS systems are operational. To report a problem, please contact us at helpdesk@plymouth.edu or (603) 535-2929.

Posted in System Status |

Intermittent access to Web-based services

April 7th, 2011 by Jo-Ann

ITS is experiencing issues related to the Oracle Database Servers.  As we work to resolve these issues it is possible that customers will continue to experience intermittent issues with myPlymouth, PSU Banner and other web applications.  Individuals on campus can still access Moodle by typing go.plymouth.edu/moodle in their address bar, but off campus individuals may [...]

Posted in News and Information, System Status |

ITS Systems Operational

April 1st, 2011 by Jo-Ann

All ITS systems are operational. To report a problem, please contact us at helpdesk@plymouth.edu or (603) 535-2929.

Posted in System Status |

All log-on and web-based services will be down this evening 4/1/2011

April 1st, 2011 by Jo-Ann

ITS will be performing critical maintenance on the centralized disk storage beginning at 6 pm tonight with planned work completion no later than 9 pm. During the maintenance period, customers should expect all log-on and web-based services to be down. This includes the ability to log-on all cluster and classrooms computers. MyPlymouth and its related [...]

Posted in News and Information, System Status |

System Status

All ITS systems Normal

April 8th, 2013 by Jo-Ann

All ITS systems are operating normally.  To report a problem, please contact us at helpdesk@plymouth.edu or (603) 535-2929.

Posted in System Status |

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ITS Staff Spotlight

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Eve Ellen Cole

October 19th, 2010 by Jo-Ann

Eve Ellen Cole has been with ITS since 1998, concentrating on systems administration.  As an Infrastructure Services Technologist, Eve Ellen’s primary responsibilities involve administration of the University’s voice systems: PBX, voice mail, voice activated directory, voice over IP.

Posted in Employees, Infrastructure Services |