Information Technology Services

 

An Important Note about Changing Browser Settings/Configurations

The Internet browser settings and configurations we suggest in this tech-tip relate to the optimum performance of PSU on-line services only. The settings you choose in configuring your browser directly affect all of the internal and external browser-based applications you use. You should always check with your Network Administrator or your PC/IT team before you change any system setting or configuration. If you have questions or concerns about the browser settings, Please contact the ITS HelpDesk at 603-535-2929.

Clearing your cache can significantly improve the speed and performance of your browser. The following procedures provide steps to clear the cache memory for a variety of browsers:

NOTE: Not all PSU online services support all the browsers referred to on this page.

 

Windows Browsers

Clearing Cache on Microsoft^® Internet Explorer 7.0

1. Close all browsers.
2. Open Internet Explorer.
3. Click Tools on the menu bar and select Internet Options.
4. Click Delete under Browsing History.
5. Click Delete Files.
6. Click OK.
7. Click Close.
8. Click OK.
9. Close and reopen the browser.

Clearing Cache on Microsoft^® Internet Explorer 8.0

1. Close all browsers.
2. Open Internet Explorer.
3. Click Tools on the menu bar and select Internet Options.
4. Click Delete under Browsing History.
5. Uncheck every box except for Temporary Internet Files in the Delete Browsing History window.
6. Click Delete.
7. Click OK.
8. Click OK.
9. Close and reopen the browser.

Clearing Cache on Google Chrome

1. Close all browsers.
2. Open Google Chrome.
3. Click the  icon on the menu.
4. Select Options.
5. Click the Under the Hood tab.
6. Click the Clear browsing data… button.
7. Click to check the Empty the cache box.
8. Click the Clear browsing data button.
9. Click the Close button.
10. Close and reopen the browser.

Macintosh Browsers

Clearing Cache on Safari for Macintosh

1. Close all browsers.
2. Open Safari.
3. Go to a non-LexisNexis webpage.
4. Click the Safari menu and select Empty Cache.
5. Click Empty.
6. Close and reopen the browser.

Clearing Cache on Firefox  for Macintosh

1. Close all browsers.
2. Open Firefox.
3. Go to a non-LexisNexis webpage.
4. Click the Firefox menu and select Preferences.
5. Click the Privacy icon.
6. Click Clear your recent History  under the History section.
   
7. Close and reopen the browser.

Clearing Cache on Google Chrome

1. Close all browsers.
2. Open Google Chrome.
3. Click the  icon on the menu.
4. Select Chrome and the Preferences.
5. Click the Under the Hood tab.
6. Click the Clear browsing data… button.
7. Click to check the Empty the cache box.
8. Click the Clear browsing data button.
9. Click the Close button.
10. Close and reopen the browser.