University Police

Department of University Police

PARKING TICKET  APPEAL PROCESS

[2-24-11]

STEP 1:                                                  

• Appeals of PSU parking tickets must be filed within 10 calendar days of the date on which your vehicle was issued the ticket.

• Go to www.SCAPAY.com and begin the appeal process.

• Your appeal is then reviewed by a University Police Department staff member at the UPD police station located at #2 High St.  [NOTE: contrary to popular local myth, the person who reviews each appeal is not an Iparq employee out in California!]

• Once the appeal is reviewed, you will be notified via email if your appeal has been granted/accepted or denied.  Usually, this is a generic reply, and may not explain why your appeal was accepted or denied.

• If your appeal is granted/accepted, your Iparq record will be updated. If you have already paid the initial fine(s), either a partial or full reimbursement of the fine(s) may be made to you via check to your home or local address (including on-campus HUB Suite) by Iparq through the U.S. Postal Service within 2-3 weeks after University Police makes the request to Iparq via email.

STEP 2 (if your 1st appeal is denied):

• You may request a face-to-face meeting or a telephone conference with Sergeant Amanda Hutchins, University Police Department, to review that Step 1 decision.

• Call University Police at 5-2330 from 7:30 a.m.–4:00 p.m. Monday through Thursday and on Fridays from 7:30 a.m.–3:30 p.m. to make an appointment to meet/speak with Sgt. Hutchins.

• Appointments to appeal a PSU parking ticket are scheduled from 9:00 a.m. to 3:00 p.m. Monday through Friday unless other arrangements are made by Sgt. Hutchins.

• If your appeal is granted/accepted, your Iparq record will be updated. If you have already paid the initial fine(s), either a partial or full reimbursement may be made to you via check.  All reimbursement checks will be sent to your home or local address (including on-campus HUB Suite) by Iparq via the U.S. Postal Service within 2-3 weeks.

STEP 3 (if your 2^nd appeal is denied:

• You may send a final written appeal via email to Colonel Creig Doyle, Chief of University Police, at cwdoyle@plymouth.edu.

• If your appeal is granted/accepted, your Iparq record will be updated. If you have already paid the initial fine(s), either a partial or full reimbursement may be made to you via check.  All reimbursement checks will be sent to your home or local address (including on-campus HUB Suite) by Iparq via the U.S. Postal Service within 2-3 weeks.

• If your final written appeal to the Chief of University Police is denied, there is no further recourse.