Tuesday, August 30th is the first day federal loans will disburse to your online bill. If the loan disbursements create an overpayment on your fall term bill, a ‘Request Refund’ button will appear. Click on this button, complete the online form and ensure the appropriate information for your checking or savings account is entered. Double check any information pre-populated from an earlier request. Please note that incorrect banking information may delay access to your refund for up to two weeks.
The first day fall refund requests will be paid is Friday, September 9th. In order to receive your refund on September 9th, you need to submit your online request no later than 4pm on Tuesday, September 6th.
The display of the ‘Request Refund’ button will be delayed a few days for overpayments created by Federal PLUS (parent) loans. When your parent applied for this loan they indicated if the refund was to be issued to the student or the parent. Parent borrowers wishing to change which party receives the refund can do so by emailing the Financial Aid Team. Student Account Services will process the requests within 3 business days at which time the ‘Request Refund’ button will then be available.
For information about the refund process, please visit the Student Account Services web page at http://www.plymouth.edu/office/student-account-services/student-refunds/