Our office will be closed from 9:15 to 11:00am Wednesday, November 5th to allow staff to attend a special meeting. Answers to many questions can be found here on our website. We apologize for any inconvenience and hope you will contact us at another time.
Thursday, September 4th is the first day federal loans will disburse to your online bill. If the loan disbursements create an overpayment on your fall term bill, a ‘Request Refund’ button will appear. Click on this button, complete the online form and ensure the appropriate information for your checking or savings account is entered. Double check any information pre-populated from an earlier request. Please note that incorrect banking information may delay access to your refund for up to two weeks.
The first day fall refund requests will be paid is Friday, September 12th. In order to receive your refund on September 12th, you need to submit your online request no later than 4pm on Tuesday, September 9th.
The display of the ‘Request Refund’ button will be delayed a few days for overpayments created by Federal PLUS (parent) loans. When your parent applied for this loan they indicated if the refund was to be issued to the student or the parent. Parent borrowers wishing to change which party receives the refund can do so by emailing the Financial Aid Team. Student Account Services will process the requests within 3 business days at which time the ‘Request Refund’ button will then be available.
For information about the refund process, please visit the Student Account Services web page at http://www.plymouth.edu/office/student-account-services/student-refunds/
Student Account Services will be open for walk-in customers only from 9:00am to 3:00pm Monday, September 1st, move-in day.
Please take a moment now to look at your bill and take steps to be sure it is covered in full by August 8th. This is also a good time to review Family Access on the ‘Welcome’ tab of your myPlymouth account to be sure the people who need to see/pay your bill have been granted Bill View and Bill Notification.
Due to year-end processing deadlines, the last day to request a refund in June will be Wednesday, June 25th before 3:30pm. Although the ‘Request Refund’ button will still appear, it will not initiate a refund. The ‘Request Refund’ button will be active again starting July 2nd.
Student Account Services will be closed Monday, May 26th in observance of Memorial Day. Please note that due to the closure, refunds requested by noon Friday, May 23rd should be available Wednesday, May 28th.
Attention Graduate and Undergraduate students: If you have a ‘Request Refund’ button available on your online bill and wish to receive the funds in December, the deadline to make your request is 3:00pm Wednesday, December 18th. Requests made after this deadline will be processed in 2014.
Our New Student Orientation Presentation is available online. Check it out for the important billing and financial aid information you need!
Check the Undergraduate Costs page for the 2013-14 estimated rates. Approved rates will be posted when available, around the end of June.
Looking to get ahead of the curve on the next undergraduate tuition bill? Reduce future debt and get a handle on 2013-2014 academic year costs by enrolling now in a Fall/Spring Tuition Management Systems payment plan.