Information Technology Services

Information Technology Services are integral to your Plymouth State University experience. You will learn more about PSU’s ITS resources when you attend one of the orientation sessions. If you have any immediate questions or concerns, please contact the Lamson Learning Common’s Help Desk at (603) 535-2929 or e-mail helpdesk@plymouth.edu.

Your Official PSU Account

After the admission deposit is paid, students are supplied with a PSU e-mail account, network storage space, and access to the network.  Check your PSU e-mail account frequently, as your official PSU e-mail will be sent there.

To determine if your account has been created, go to my.plymouth.edu and look for the “What’s my Username?” and “What’s my Password?” prompts. Follow the directions from those links to determine your username and password. When you first log in to myPlymouth, you will be prompted to create your own password. Your myPlymouth username and password should not be shared with anyone. If you forget your password, please contact the Help Desk to have it reset.

myPlymouth

The myPlymouth web site is a highly integrated environment and your gateway to nearly all of PSU’s online services. You can use myPlymouth to:

Read official PSU e-mail Use online library resources
Register for classes Participate in online courses
Review schedules and check for course availability View your grades
Check on account holds Print unofficial transcripts
Review your student account records Access program evaluations
Access financial aid information Read course descriptions

ResNet

ResNet is Plymouth State’s residential network that provides cable television and computer network services to your residence hall room or on-campus apartment. Your free, standard cable TV package has no hook-up fees, monthly service charges or taxes.

Students who live on campus also receive free Internet service with no connection fee or monthly service fee. You are encouraged to bring your own laptop or desktop computer to use in the residence hall or on-campus apartment. If you do not own your own computer, the Hartman Union Building, Lamson Library, and the Centre Lodge offer clusters of workstations for student use.

Phone Service

Phone service in residence halls and student apartments is available by subscription. To request a landline for your room or apartment, contact the Telecommunications Office at (603) 535-2222 or visit plymouth.edu/telecom for more information.

Buying a Computer

While computers are not required for attendance, it is clearly an advantage to have one. The university partners with Dell and Apple, which provide educational discounts on laptops and desktop computers that meet technical specifications of the campus network. Purchasing your computer through this program reduces the initial and ongoing costs of owning a computer and ensures you have support when it is needed. Discounted versions of software, such as Microsoft Office may be also be purchased via our web site. For more information, visit
go.plymouth.edu/computersales

We have Dell and Apple certified repair technicians who work in the PSU Computer Repair Shop. These skilled and dependable technicians service computer equipment owned by the students, faculty, and staff of PSU. For more information, visit go.plymouth.edu/repair.

Bringing a Computer to PSU

In order for your computer to be accepted on the PSU network, it must meet certain minimum requirements. A list of minimum requirements as well as a list of recommended hardware requirements can be found at: go.plymouth.edu/minreq

go.plymouth.edu/wireless

Herbert H. Lamson Library and Learning Commons

Lamson Library and Learning Commons is a state-of-the art, integrated research and technology center that provides PSU students, faculty, and staff with access to a wide variety of research tools and materials, information technology resources, and academic support services. At Lamson Learning Commons you can:

•   Find resources for research projects

•   Get answers to your technology questions from the ITS Help Desk

•   Create striking digital films and multimedia presentations

•   Surf the web through the wireless internet service

•   Meet with a writing consultant or peer tutor

•   Enjoy a cup of coffee or a snack while you study

How to reach us

Information                                   (603) 535-2832

ITS Help Desk                                (603) 535-2929

Reference                                       (603) 535-2455

For more information

Computer Clusters

Information Technology Services operates more than 30 public computer areas containing over 300 personal computers with internet access, commonly referred to as computer clusters, on the PSU campus.. The majority of computers operate in the Windows-based PC environment, while some clusters use Macintosh computers. Personal laptop computers can be connected to the Internet in the Lamson Library and Learning Commons through marked locations. Wireless laptops or PDAs may connect via wireless hotspots located in the HUB, Prospect Dining Hall, Lamson Library and Learning Commons, and most public spaces and academic buildings.

Mail Services

Whether you live on or off campus, you will be assigned a mailbox in the Hartman Union Building (HUB). Visit myPlymouth for your mailbox number. Mailboxes can be accessed whenever the HUB is open; mail received when the University is not in session is forwarded or held depending on policy or the service option you have requested.

 

Ask your parents and friends to address your mail to:

[Your Name]

Plymouth State University

[Your Suite]

19 Highland Avenue

Plymouth NH 03264-1519

 

Campus Mail is open from:

8:30 a.m. to 4 p.m. Tuesday through Friday, and Monday

8:30 a.m. to 5:30 p.m.

At Campus Mail, you can:

•    Purchase stamps

•    Pick up packages

•    Mail packages

•    Send and receive faxes

•    Drop off outgoing mail