(David S. Crockett)
- Care about advisees as people by showing empathy, understanding, and respect.
- Establish a warm, genuine, and open relationship.
- Evidence interest, helpful intent, and involvement.
- Be a good listener.
- Establish a rapport by remembering personal information about advisees.
- Be available; keep office hours and appointments.
- Provide accurate information.
- When in doubt, refer to catalog, advisor’s handbook, call someone, etc.
- Know how and when to make referrals, and be familiar with referral sources.
- Don’t refer too hastily; on the other hand, don’t attempt to handle situations for which you are not qualified (i.e., suicide attempts).
- Have students contact referral sources in your presence (Can they call from your office if an appointment is necessary?).
- Keep in frequent contact with advisees; take the initiative; don’t always wait for students to come to you.
- Don’t make decisions for students; help them make their own decisions. (Decision-making is at the heart of academic advising. “What courses do I need to take next semester?” “What major should I choose?” “Should I drop my math course?” An important role for advisors is to assist students in learning the decision-making process and the skills necessary to become effective and independent decision makers.)
- Focus on advisees’ strengths and potentials rather than limitations.
- Seek out advisees in informal settings.
- Monitor advisees’ progress toward educational goals.
- Determine reasons for poor academic performance and direct advisees to appropriate support services.
- Be realistic with advisees.
- Use all available information sources.
- Clearly outline advisees’ responsibilities. Encourage advisees to consider and develop career alternatives when appropriate.
- Keep an anecdotal record of significant conversations for future reference.
- Evaluate the effectiveness of your advising.
- Don’t be critical of other faculty or staff to advisees.
- Be knowledgeable about career opportunities and job outlook for various majors.
- Encourage advisees to talk by asking open-ended questions.
- Don’t betray confidential information.
- Categorize advisees’ questions; are they seeking action, information, or involvement and understanding.
- Be yourself and allow advisees to be themselves.








