Being picked up late is very stressful and worrisome to young children. If there is an emergency and you will be a few minutes late, please call the Center immediately at (603) 535-2299. Information about when you will arrive or who will be picking up will help us to reassure and comfort your child.
Families who pick up after 5:15pm will be assessed a $20.00 late pick up fee. Families who pick up later than 5:30pm will be charged at a rate of $1.00 per minute late. The fees reflects the overtime pay staff receive when they must extend their work day due to a late pick-up.
If at closing time no one has come to pick up a child and we have not heard from the child’s family, we will try to contact the family by phone. If we cannot reach the family, we will begin calling the emergency contacts named by the family on the child’s registration forms. At one hour after closing time, if we have not heard from the family and have not been able to contact someone authorized to pick up the child, we will contact Plymouth State University Campus Police, the Plymouth Police Department, and child protection services.