Family Grievance Procedure

In our day-to-day communication with families, we strive to resolve issues as they come up.  However from time to time a family may feel that an issue has not been satisfactorily addressed or resolved, and may wish to pursue the matter further.

It is essential that families are heard when they raise a grievance.  All family grievances should be addressed initially at the level closest to the event in an effort to achieve a resolution.  The early identification of a grievance and the prompt initiation of a resolution can help avert further problems.

The order and levels through which a grievance resolution should proceed is:

  1. Classroom Teacher
  2. Director
  3. Early Childhood Committee

Featured in Plymouth Magazine

Example Image

Faculty Forum: Brian Eisenhauer on Shrinking Our Environmental Impact

In his roles as professor, scholar, researcher, mentor, and campus leader, Brian Eisenhauer is at the center of Plymouth State’s sustainability and climate neutrality efforts. Under his leadership, Plymouth State has been consistently recognized as a leader in environmental sustainability and is regularly included in The Princeton Review’s Guide to Green Colleges, a compilation of […]

Example Image

Teaming Up for Service

There’s more to PSU’s student-athletes than excellent grades and athletic prowess. There’s a desire to make a difference in the world. Plymouth State men’s hockey coach Craig Russell ’09 encourages his team to serve as often as possible. Through the nonprofit organization Team IMPACT, which pairs children with life-threatening or chronic illness with local college […]