Installation Information

Once a call is placed to Telecommunications and a work order is created the actual installation process begins. This process consists of three phases.

• Phase I: Site Survey & Develop Job Plan

  • Estimate materials & labor

  • Order any special material needed

  • Determine cable path

• Phase II: Begin Install

  • Install necessary cable supports and make any penetrations needed

  • Pull all cables to local DeMarc closet

  • Route cable to specific jack locations

  • Label all cables according to Plymouth State Standard (each cable on campus has a unique label)

  • "Terminate" cable on both ends and install faceplate (basic faceplate consists of one voice jack and two data jacks)

  • If penetrations through walls were made insert firestopping to meet fire codes

  • Test all cables to make sure they meet data transmission standards

  • Activate connections that are needed

• Phase III: Update Database Information

  • All cables and active connections are recorded and tracked

  • Jack locations marked on building floor plans

  • For active Voice connections the following steps are taken

    • User name and extension recorded

    • Billing information set up

    • Verify extension with corresponding room number for 911 emergency purposes

    • Voice Mail account created

    • Telephone programming (for digital sets)

    • Issue Personal Billing Number (PBN) if needed

  • For active Data connections the following steps are taken

    • Ethernet switch and port number recorded

    • IP address assigned if needed

  For Information on a Standard Installation Click Here