FAQ’s

How Do I Register?

What is the Web Registration Priority Schedule Spring 2017

Click here to view and download the priority web registration schedule for Spring 2017.

How Do I Read the Registration Error Messages.

Click here to view or download our error messages cheat sheet.

When Are the Billing Deadlines?

Since it is the student’s responsibility to ensure that his or her bills are paid on time, the monthly billing reminder will be sent to the student’s plymouth.edu e-mail account.

To access your bill, just logon to the my.Plymouth.edu portal Web page and follow this Banner Self Service click path:

Go to my.plymouth.edu

  1. Enter your User Name and Password
    (For first-time users, use the “What’s my Username” and “What’s my Password” links to obtain your login information.)
  2. Click on ‘Services’ tab
  3. Click on ‘View My Bill’ in the myFinances block
    (located in center column under the Self-Service block)
    • Select the appropriate billing term from the drop-down menu in the upper right hand corner of the online bill
    • Click ‘Go’

Billing Schedule

Month Date Available Online Payment Due Date
July
(Fall Tuition Bill)
July 8 August 5
August The 5th business day of August Last business day of August
September** The 5th business day of September Last business day of September**
October The 5th business day of October Last business day of October
November
(Spring Tuition Bill)
November 4 December 2
December The 5th business day of December Last business day of December
January** The 5th business day of January Last business day of January**
February The 5th business day of February Last business day of February
March The 5th business day of March Last business day of March
April The 5th business day of April Last business day of April
May The 5th business day of May Last business day of June
June The 5th business day of June Last business day of June

**Charges incurred during the first two weeks of the term must be paid immediately.

Note: Payments must be received by Student Account Services by 3:00pm December 18th if they are to be included as supplemental information with the 1098T tax form.

What are the Billing & Refund Policies?

Full Time vs. Part Time Status

Full Time

Any regularly-admitted undergraduate student with a course load of 12 to 17 credit hours is subject to full-time tuition and fees for that entire semester. Full-time tuition and fees will be charged to all undergraduate students identified as full time at the time of admission. Full-time undergraduate students must have at least 12 credits to be considered for full financial aid purposes.

Part Time

Students who voluntarily choose to change to part-time must file for a change of status in the Office of the Dean of Student Affairs by the end of the Add period, which is one week after Registration Day. A change to part-time status may impact your eligibility for financial assistance, on-campus housing and intercollegiate athletics. Students in good academic standing who wish to change back to full-time status must see the Registrar.

Senior Citizen Free Tuition Policy

New Hampshire residents who are 65 years of age or older are eligible for one tuition scholarship per semester for most credit courses, including graduate courses. This policy is as follows:

  • One scholarship per term
  • Applies to one course (up to three credits)
  • Not applicable to students admitted to a degree program
  • Covers only tuition (not fees)

Students are responsible for paying all related fees, including mandatory fees. No other discounts apply. Senior Citizens taking more than 4.5 credits must follow the overload guidelines outlined above.

Penalties for Late Payments

All bills must be paid (or have payment arrangement noted on the online bill) by the bill due date.  Students’ accounts that are outstanding after the bill due date are subject to:

  • Being assessed a monthly interest late fee of 1.5% of the unpaid amount.
  • Having their pre-registered courses dropped and being withdrawn from Plymouth State University

Tips for Success

Avoiding Hassles

You may know a student whose classes were dropped because of unpaid bills. Or you may have a friend who had to pay late fees and get signatures to add back into classes. Unfortunately, these things do happen – but they don’t have to happen. You can avoid this hassle and expense. Here’s how:

  • Pay your tuition on time or make proper arrangements with Student Account Services to have financial aid cover your bill.  Past due balances will be assessed a 1.5% late fee.
  • Do not assume that the University can hold your place in courses.
  • Be in touch with Student Account Services. Avoiding the issue won’t make it disappear

Clearing Financial Holds

Financial Holds are placed on student accounts that have a past due balance.  Holds can result in:

  • you not being confirmed as a student and being withdrawn from Plymouth State University.
  • your transcripts being held by the Registrar’s Office.
  • a 1.5% late fee being assessed on your account.

Don’t ignore the Hold notice or assume that financial aid (or someone else) will clear the hold for you.  Be proactive and take charge by visiting Student Account Services as soon as you are aware of your Financial Hold.

Getting Confirmed On Time

When you return to campus in Fall or Spring, you will receive notice in your HUB mailbox if you have a hold that is keeping you from being confirmed. The notice will tell you the amount of the hold and the holding office, which you should contact to clear your hold. You have about 10 days from the beginning of classes to clear holds (see “Clearing Financial Holds” above) and be confirmed. The exact date is published in the Time & Room Schedule, and you can check your status in myPlymouth or at the Registrar’s Office, Speare 205. Please note that we cannot certify your enrollment to insurance companies until you are confirmed.

If you fail to clear holds and be confirmed by the confirmation deadline, you will be dropped from classes and the process will begin to withdraw you from the University. To be reinstated, you must pay late confirmation and late add fees and secure the signature of each instructor. You are not guaranteed a seat in any class from which you were dropped.

Explanation of Fees

Course Fees

Certain courses are assessed special fees to help cover additional costs above the standard classroom instruction expenses.

Mandatory Fees

All students are required to pay the mandatory fees. These fees cover such items as health services, student activities and organizations, the student union and recreation facilities, building maintenance and upkeep, and technical equipment in computer clusters, language labs, art facilities and labs.

Overload Fees

Undergraduate students taking more than 17 credit hours are assessed a per credit overload fee based on tuition status and residency. Students will be required to sign an overload form acknowledging the extra fee at the time they register for the overload.

For the purpose of billing, a student’s load is his or her load at the end of the official add period plus any additional credits for which the student registers after that date in the semester. A student who registers for more than 17 credits or one who enrolls after the closing date of the add period is subject to an overload charge, regardless of whether the student drops a course after that date.

When Should I Meet With My Academic Advisor?

During the two weeks prior to registration(late October for spring registration and early April for fall registration), you must meet with your academic advisor to discuss your upcoming semester schedule.  Students register according to the number of credits earned on a seniority basis.  First semester students’ registration days/times are randomly selected by the computer.

Web Reg Access Codes may only be obtained from your academic advisor.

If you do not know who your academic advisor is, follow these instructions to find out.

  1. Log into myPlymouth;
  2. Click on Services tab;
  3. Click on Student;
  4. Click on My Advisors

PRIOR TO MEETING WITH YOUR ACADEMIC ADVISOR

  • Look at your DegreeWorks in myPlymouth to see what courses are showing as needed (This will show as red blocks and Still Needed).  Remember, if you are a first year student, you may only take 1000/2000 level courses; Sophomores may take 1000, 2000, and 3000 level courses; and Juniors and Seniors may take any level courses.  Exceptions are by permission of the instructor of the course.
  • Look at your Academic Catalog to reference more major information and a recommended course sequence.
  • Compile a list of courses you need to take, and then go to the Office of the Registrar webpage at http://www.plymouth.edu/office/registrar/ to look at Class Schedule Search.  Click on the semester you want to search for courses. If you are looking for a Directions or Connections course, you can click on the appropriate link.
  • Put together a tentative schedule.  Keep in mind that you need a minimum of 12 credits to be considered a full-time student, but may register for up to 17 credits.  You need to take 15 credits each semester to graduate in four years with a 120 credit degree.
  • Contact your advisor to set up an advising appointment. You may find your advisor’s office and phone information through an on-line search or you may contact the Administrative Assistant of your major department. Some advisors have sign-up sheets on their office door; some have students come during office hours; and some schedule additional times during advising weeks to meet with their advisees.
  • Take your tentative schedule with you to your advisor meeting.  Your advisor will review the courses you have chosen, and may suggest others.  You should also have alternate courses selected in the event that your first choice courses are not available when you register. Once a schedule of appropriate courses has been determined, your advisor will give you your web registration access code (pin number).
  • At your designated registration date and time, you may go on-line to register for your courses.  Do not skip a class to register!  Registration is open until the end of the add and drop period.  What this means is that even after you have registered, should you wish to change your schedule, providing the course is still open, you may go back into your registration and do so at any point during this time period.
  • Should you have difficulty obtaining a full schedule of courses, and concerns about what else to register for, contact your academic advisor for alternative suggestions.  Do not avoid registering for your courses because you do not know what to take; your advisor is there to help you, so take care of this during your designated time or shortly thereafter.
  • Some students say they did not register because they were not sure they were returning for the next semester, because they MAY be transferring to another school, or have financial or personal issues.  Even if you THINK you may not be returning, register.  In the event that you change your mind and decide to stay at PSU, you will have your courses.  It is much more difficult to add courses later on, so register.  If you decide not to return, the university will drop the courses in which you pre-registered.
  • If a course is CLOSED when you register for your courses, and you really need or want to take the course, you may contact the instructor of the course.  If the instructor will add you into the closed course, he/she will do an on-line registration override.  You may then go into your registration to add the course.  In the event that the course is closed and the instructor cannot add you to the course, if it is one you really want to take, keep checking Class Search.  Should a student drop the course, you would then be able to go on line to register for it.