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This certificate consists of six three-credit courses, for a total of 18 credits. The certificate will provide necessary elements for undergraduates in Tourism Management and Policy, Business Management, and other majors who wish to develop a basic understanding of the hospitality industry. Also, it can serve as an opportunity for those in the tourism/hospitality industry to capitalize on their employment experience. This certificate is different from other New Hampshire hospitality programs, as it focuses upon serving north country—i.e., sustainable, rural, historic—properties.
Core Requirements: 12 Credits
|TMP2860||Introduction to Hospitality Management||3|
|TMP3100||Lodging Operations Management||3|
|BU2450||Principles of Marketing||3|
Plus, choose one from: 3 Credits
|SO2220||Foundations of Sociology||3|
Plus, choose one from: 3 Credits
|SO3400||Human Dimensions of Natural Resource Management||3|
|SO3480||The Rural Community: Conflict and Change||3|
|TMP3000||Topics in Hospitality and Tourism Management||3|
TMP2860 INTRODUCTION TO HOSPITALITY MANAGEMENT (new course)
This course provides an overview of the Industry today looking at key sectors: Lodging, Food and Beverage, Casino, Time Share, Franchising, Meetings and Conventions, Incentive Travel, Water Parks, Resorts, Spas. Alternate springs.
TMP3100 LODGING OPERATIONS MANAGEMENT (new course)
This course involves looking at the key aspects of Lodging Management: Front Desk, Reservations, Housekeeping, Maintenance, Security, Simple Accounting, HR, and Customer Service. Pre-requisite: Intro to Hospitality Management or taken concurrently. Alternate springs.
BU2450 PRINCIPLES OF MARKETING
Presents an overview of the complete range of marketing activities and the role of marketing in our economic and social structure. Attention is given to the planning, distribution, pricing and promotion of goods and services to consumer and industrial markets. Falls and Springs.
BU3420 ORGANIZATIONAL BEHAVIOR
An analysis of human work behavior at the individual, interpersonal, team and organizational levels. Emphasis is on the development of interpersonal competencies to allow individuals to effectively work as managers or professionals in the rapidly changing, team-oriented, culturally diverse and technologically integrated global climate facing modern organizations. Includes topics such as personality and attitudes, perception and attribution, motivation, communication, work stress, group and team dynamics, leadership, decision making, quality, ethics, job and organization design, conflict management, organizational culture and politics, and organizational change. Varied classroom approaches include lectures, cases, team projects, presentations and other experiential training techniques. Falls and Springs. (DICO)
AO2210 CULTURAL ANTHROPOLOGY
An introduction to the study of people and cultures around the world. A brief survey of the 4 major divisions of anthropology (archaeology, cultural, physical, linguistics) is followed by a comprehensive discussion of the concept of culture and its technological, social and ideological components. Falls and Springs.
GE2002 HUMAN GEOGRAPHY
Provides Geography and Environmental Planning majors an introduction to the field of human geography, with a particular focus on the various subfields and their relationship to the social sciences. A general introduction to the field, open to any student. Reviews key concepts, viewpoints and methods of cultural geographers in examining how human activity is organized. Springs.
SO2220 FOUNDATIONS OF SOCIOLOGY
Theories and methods of Sociology are applied to the analysis of such issues as social class, race, gender, religion and politics. Not open to students who earned credit for Introduction to Sociology. Falls and Springs. (DICO)
SO3400 HUMAN DIMENSIONS OF NATURAL RESOURCE MANAGEMENT
Throughout the world, natural resources such as forests, parks, wilderness areas, public lands, and water resources reflect the values of the people who create, use, manage, and support them. As a result, these dynamic socio-biological systems evolve and change in response to human needs, societal values, and political forces. Helps students articulate and evaluate these forces, and understand how managers and agencies address them in the contexts of ecosystem and park management, community sustainability, and tourism. Includes a strong international and cross-cultural component, with examples from each of the continents. Springs of even years.
SO3480 THE RURAL COMMUNITY: CONFLICT AND CHANGE
Rural societies are outlined, for better or for worse, in terms of social interactions, natural and manmade environments, globalization, and technological change. Examines rural life in terms of the community, agricultural systems, natural resources, tourism, and development. Students engage and apply the tools and theories of multiple disciplines to critically analyze the social systems that impact rural people and rural communities at the local, national, and global level. Springs of odd years.
TMP3000 TOPICS IN HOSPITALITY AND TOURISM MANAGEMENT
Focuses upon current issues that are affecting the tourism industry. Among the potential topics are: ecotourism, sustainability, heritage preservation and tourism, and hospitality issues. May be repeated for credit with a different topic. Prerequisite(s): TMP2750 or TMP2XXX. Springs.
An application and a $25 application fee is required. A minimum of high school graduation or satisfactory completion of a high school equivalency certificate (GED) is required for admission.
Certificates of Completion are issued by the Division of Online and Continuing Studies. Transcripts with completion statements are issued by the Registrar’s Office.