Osmer is the fourth generation of her family to help own and operate Grappone Automotive, a group of five new car dealerships, a wholesale parts operation, and collision center in Bow, NH. Team Grappone operates in a learning environment in which the whole person is fostered with the end goal of building lifelong relationships by serving with integrity, kindness, and respect.
When Osmer took the helm at Grappone, she made a major change to the way it does business. She was always uncomfortable with the sales model that pitted the customer against the business, with confrontation being the style and the only way to “win” was if the other person “lost.” Grappone moved to a set, market-based price that allows both the salesperson and the customer to feel great about the car buying process. It focuses on customer service and satisfaction. Osmer delivered a talk at Amoskeag Millyard TEDx 2014, where she shared the why, what, and how of that transformation.
Osmer currently serves on the boards of the New Hampshire Public Broadcasting Service, Canterbury Shaker Village, the Endowment for Health, Partners for Community Wellness, and the state’s Lemon Law Board. She also serves in the following advisory capacities: Spark NH, Stay Work Play, and the New Hampshire Charitable Foundation’s New Hampshire Tomorrow initiative. She is also a current member of PSU’s President’s Council.
Because of her dedication to making an impact on the “country north of Boston” through her leadership in business and her volunteer and philanthropic work, Amanda Grappone Osmer has been awarded the 2020 Robert Frost Contemporary American Award by the PSU Alumni Association. The award presentation and celebration is on May 21, 2020, at the The Barn on the Pemi in Plymouth, NH.
Robert Frost Contemporary American Award
The PSU Alumni Association’s prestigious Robert Frost Contemporary American Award recognizes individuals whose service to the people of northern New England best exemplifies Poet Laureate Robert Frost’s values of individuality, hard work, humanitarianism, and devotion. Frost was one of the nation’s most acclaimed poets, and his writings are said to be the epitome of New England. He taught in Plymouth State’s historic Rounds Hall and lived on campus from 1911 through 1912. Past recipients of the award have included former US Senator Kelly Ayotte, former New Hampshire Governor John Lynch, author and activist Valerie Cunningham, journalist Stacey Cole, poet Maxine Kumin, journalist John Harrigan, Poet Laureate Donald Hall, and US Senator Warren Rudman, among others.