CIO Note to Campus Fall 2006

January 26th, 2006 by Adam

Campus Update on ITS


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Campus Update on ITS

As soon as commencement was
completed, summer projects took off. While not exactly glamorous, ITS staff have been stringing new wires and new wireless.
They’ve been installing new servers and upgrading software applications. They’ve
tested new images for computer clusters and replaced many of the aging
computers. We purchased many new computers for faculty and staff, and
re-jiggered older computers for new lives in new locations. We’re working on
new network security programs to ensure you and our students can compute safely
and responsibly. We sold a lot of computers—all laptops!—to new students coming
this fall. All of this occurred as we continued to service summer courses, on-
and off line—and a host of conferences and events. We even threw a little
one-day power outage in for excitement.

And now we’re ready for a
new semester. Here’s what you need to know.

Acceptable Use Policy: All PSU computer users are responsible for
knowing and operating within the guidelines of the Acceptable Use Policy. If
you’ve never seen it, or not in a while, take a look. It was updated by TAG
(Technical Advisory Group) this past year. See for
this and other computing policies. Also, Security
is everyone’s business!

File Sharing on the network: If you’re sharing files for legitimate
reasons, carry on. That’s what our network is for. If you are sharing or
downloading copyrighted music or movie files, cut it out! The network police
are watching… more

The Learning Commons: The ITS Help Desk and academic technology
support has vacated Hyde Hall and moved to the new Lamson Learning Commons.
This fall marks the end of a 16 month project to integrate Library, ITS and
academic support services. For technology support, you can still call x2929, email or come visit the Learning Commons. Technology support has been
expanded from 5 to 7 days a week, mirroring the Library hours. For more
information, see
The Boundaryless Organization
. There are numerous articles on changing
libraries and IT in myPlymouth Groups, Lamson Learning

Voice Directory: We now have a voice activated directory that will
allow anyone to call 535-3333 anytime and speak the name of the person you wish
to reach. Try it. The more we use the system, the better the response rate.
This works for all employees and students.

There will also be changes to the Print Directory. Because of the timing of the directory
publication, employee listings are less-than-accurate when it goes to print.
Consequently, and because of the new Voice Directory, employee listings will
not be in the PSU directory. Instead, users will be directed to the Web
directory in myPlymouth and
For those that still feel the need for a print copy, one will be available for
download in the Staff Resources tab of myPlymouth

ITS Annual Report: Want to know the priorities of ITS in the upcoming year? Are you familiar with the ITS
governance structure? Want to see some interesting facts and statistics on
technology use and the challenges we face in the upcoming year? See the ITS
Annual online at (see Computing Resources

Changes to Allemp: The allemp (all employee)
email list has undergone some changes this summer. Individuals may continue to
send allemp messages updating the campus on events and programs. However, it
will be collected and disseminated in a daily digest at 10 a.m..
The guidelines of use will not change: no selling, no proselytizing and no
politicking. Also, messages to allemp must be embedded in the message itself—no
attachments, please. Allemp is a good way to share information with your
colleagues, but remember, overuse will lessen the
impact. More

PSU-Announce: A new employee email list has been created for
official and emergency notices. Emails to PSU-Announce may only be sent by
senior administrative offices.

Web Redux: The PSU Web team is engaged in
a project to renovate the look and design of our campus Web pages. The emphasis
of the PSU web has shifted to be our primary means of communication to external
viewers and, more specifically, prospective students. Grad Studies has also
revamped their Web pages. Expect to hear more about this as the semester
progresses. As part of this project, more and more Web pages for internal PSU
business have been shifted to my.Plymouth.eduGroups. There you will find many
areas for storage and dissemination of committee and meeting minutes. Check it
out. Log on to myPlymouth and click on the Groups icon in the
upper right.

Technical Advisory Group (TAG): This
group of representatives from various campus constituents meets monthly during
the academic year. The role of the group is advisory to the CIO as we grapple
with the fast changing technology environment. The TAG also is responsible for
allocation of the funding from the student technology fee. Each month we
discuss critical issues facing the campus and form recommendations for either
implementation by ITS or the President’s Cabinet. To
get a sense of where we’ve been and what has been discussed,
please see the Technical Advisory Group in myPlymouth
. Feedback is always welcome.

Dwight Fischer, CIO

Plymouth State University