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Lamson Learning Commons Project: The Integration of
Library and IT Help Desk Services
By the fall of 2006, ITS
Help Desk and instructional technology support (currently located in Hyde Hall)
will be moved to Lamson Library. Visitors to Lamson will experience a renovated
‘Info Desk’ as they enter the library. Info Desk services will include all
current circulation and reserve services, along with ITS Help Desk services.
Additionally, there will be more computers available, many of which will be enabled
for students and faculty to use and develop multimedia presentations. And,
there will be an internet-style café located in Lamson that will provide
coffee, drinks and snacks.
PSU has embarked on a
project to build what is commonly referred to as an ‘learning commons;’ the
blending of technology with research and teaching reflects the changing needs
of students, the vast amounts of information available online, and a subsequent
retooling of how library space and services are used. The library role will
evolve such that it will focus less on holding information and more on a
service designed to navigate a world of information and resources available
online. Our aim is to take the best of both the library and IT services
organizations and develop a new, integrated, collaborative model with a range
of traditional and new services.
Will The Learning Commons Do?
The objectives of the
Information Commons Project are to:
- integrate teaching, learning, research,
presentation and technology to address immediate and life-long educational
- integrate the front line services of
Library and the ITS Help Desk
- acquire and make accessible print and
electronic information resources
- enhance faculty support in their use and
development of WebCT
- expand technology support
for evenings and weekends.
- develop models for
multimedia support where students, faculty and staff can collaborate
around research, synthesis and presentation of information.
- assist faculty in integrating library
resources and technology into the curriculum
- explore opportunities with
campus groups and organizations to ensure that the ranges of services the
Information Commons develops will meet the instructional needs of students
and faculty who use the IC resources.
- ensure that a good cup of
coffee can be had without leaving the building.
About The Learning Commons
The project kicked off
in May 2005. A project team made up of Library and ITS staff, faculty and students
will spend much of the academic year 2005-’06 planning to integrate the ITS
Help Desk services into the Library for the fall 2006 semester.
The architecture and
layout of the library may be modified to reflect an increased emphasis on
technology resources, group study and integrated support services. Library and
IT staff will be cross-trained to provide enhanced services.
The Information Commons
project is co-managed by David Beronä,
Director of the Library, Elaine Allard,
Systems Librarian, and Dwight Fischer,
Chief Information Officer. Serving on the project team are Alice Staples, Anne Kulig, Chris Rosset, Kate Donahue, Kathleen Norris, John Martin and Joann Guilmett.
including team minutes, draft design drawings and a host of related articles
and web resources are available in myPlymouthGroupsInfo
Commons. (this is the PSU intranet) Feel free to
contact any of the team members if you have ideas, questions or input.