PLYMOUTH, N.H.- Elaine Doell, an experienced human resources professional, has been named the Director of Human Resources at Plymouth State University. PSU President Sara Jayne Steen recently announced the appointment.
Doell has been at PSU since 2002, serving as assistant director of human resources and as interim director. In her new position she will be responsible for areas such as campus recruitment and retention, training and development, payroll, benefits, employee relations, classification and compensation, and compliance. Doell will also work closely with the PSU President, cabinet, and campus groups to develop short- and long-range human resource goals to advance the university mission and to measure results.
“HR is a dynamic, ever-changing field that can be challenging at times. Even so, “every challenge is a new opportunity to do things better,” she says. In line with the University mission, vision, values and goals, “we work hard to support our faculty and staff in their work environments; and all are provided with rich professional development opportunities.” Doell adds that the ultimate goal of Human Resources at PSU is to “Create programs and initiatives tied to the strategic plan which will continue to make Plymouth State University an employer of choice.”
Since joining PSU, Doell has implemented the school’s web-based recruitment and application system, collaborated with departments on personnel policies and departmental reorganizations, and led the University through a significant change in its benefits program involving complex communication with multiple audiences. She designed an online discrimination and sexual harassment awareness training program.
Doell says human resources is mostly about customer service. “We work with academic departments and administrative departments to help them serve students” by helping to hire, train, and retain excellent faculty and staff.
Since entering the field, Doell has seen a number of changes. Among them is the increased use of technology in searching for employees and even helping employees review benefits information. This “self service,” though, does not remove what Doell calls the “customer focus” of human resources. “Technology does not replace the need to help people.”
Doell says she chose a human resources career because of a faculty member at St. John Fisher College (Rochester, N.Y.), where she received a Bachelor of Science degree. “Dr. Berman is the professor who sparked my interest in it [HR], creating excitement about the field in the classroom that made it sound challenging and interesting. He was the one who inspired me to start down this career path. I will always remember that.”
Previous to her employment at PSU, Doell had been personnel manager for the Lakes Region Community Council in Laconia and personnel coordinator for Hannaford in Plymouth. She is a member of the Society for Human Resource Management and The College and University Professional Association for Human Resources.
Doell is a resident of Plymouth.
For more information about this release, contact Bruce Lyndes, PSU News Services Mgr., (603) 535-2775