*** Technology Jobs for PSU Students ***

The ITS Help Desk located in the Lamson Learning Commons is looking for students to work as members of our Support Team.  Our student staff provides technology support for the entire PSU community; including Faculty, staff and students. Comfort and familiarly with Windows 7 & 8, Mac OSX .8 and .9 (Mountain Lion and Mavericks); […]

ITS welcomes the class of 2018 to campus for Orientation!

Between June 1 and June 16, Information Technology Services welcomes the class of 2018 to campus for Orientation.   We know it is a busy time of year and our incoming students are provided with A LOT of information about the campus.  As a reminder, the bullets below represent the highlights of the technology information provided […]

MyPlymouth and related services will be unavailable on Sunday, May 25, 2014 from 4 am – 1 pm

This Sunday May 25th, Information Technology Services will be doing maintenance on several mySQL database servers.  The work is scheduled to begin within the weekly maintenance window, but extend until 1pm.  This maintenance is part of the PSU web-tier improvement project and is necessary in order to improve the reliability to our web-based services. myPlymouth […]

Recommended Web Browsers at PSU

You may recall however, that for some time Firefox, Chrome and Safari (on macs) have been the recommended browsers at Plymouth State.  Some of you may recall the information piece we sent to the campus two years ago:  http://www.plymouth.edu/office/information-technology/3370/chrome-vs-firefox/ At this date our position in ITS has not changed.  We still prefer Chrome, Firefox and […]

Follow up on Service Outage – Password Change is Strongly Advised

As noted in the email sent to the campus-community on Tuesday, we chose to temporarily suspend service Tuesday evening on our web-based and email systems in order to secure and protect University data. This was an intentional outage so that PSU could safeguard its systems against the CVE-2014-0160 vulnerability, commonly known as the Heartbleed Bug. […]

CRITICAL: myPlymouth and email services off-line TONIGHT beginning at 9pm.

A critical vulnerability has been identified that impacts a number of PSU’s systems including myPlymouth and its related services (such as Moodle, Mahara, Self-service Banner, Banner INB, and PSU blogs).  ITS will be making the necessary patches to secure our systems beginning at 9pm this evening.   We expect that the patching process will be […]

ITS enhances Password Security

Welcome back to campus! PSU is experiencing an increase in the number of phishing messages received by our students, faculty and staff.  It is essential that we all maintain an increased awareness of phishing and its impacts; be VERY skeptical of messages asking for personal information regardless of whom it says the message is from. […]

Before you settle your brains for a long winter’s nap . . .

Make a safety and power-consumption difference by following these simple steps as you leave campus for the winter break: 1. Turn off and unplug those technology devices. Computers, monitors, laptop docks and computer speakers. Printers. Power strips. Cell phone chargers. 2. While away from campus . . . Use the  VPN to create a secure tunnel […]

Important changes to PSU Email SPAM filters

We have heard you! We have all been seeing a lot of SPAM in our in-boxes lately.   Our email administrators have been actively researching the issue and this morning they adjusted the acceptable threshold on our email system to make it more discriminating. What does this mean for me? There is a small possibility that […]

MAC OSX (Mavericks) Update

Yesterday, Apple has released a new version of OSX called “Mavericks”.  Despite it being made available to all Mac users as a free upgrade via the Apple Apps Store, we strongly encourage PSU Mac users NOT to download Mavericks at this time. Our network access controller (Bradford) is not yet ready to support this new version of OSX […]

System Status

All ITS systems Operational

July 7th, 2014 by Jo-Ann

All ITS systems are operational. If you have any questions, please contact the Help Desk at helpdesk@plymouth.edu or (603) 535-2929.

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