Unable to log into Banner Finance more than once

It appears that any time a user clicks the USNHGateway link to log into Banner Finance for a second time within the same myPlymouth portal session the FRM-40010:Cannot open from GUAINIT.fmx is displayed. The workaround is to log out of the myPlymouth portal AND close the Internet Explorer window prior to logging into Banner Finance for the second time. All connections are released. Then, start over by opening a new Internet Explorer window, logging into the myPlymouth portal and clicking on the Banner Finance link.

System Status

All ITS systems Operational

July 7th, 2014 by Jo-Ann

All ITS systems are operational. If you have any questions, please contact the Help Desk at helpdesk@plymouth.edu or (603) 535-2929.

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