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Permits FAQ Archives

How do I buy a permit?

April 16th, 2010 by Michael

You can buy a parking permit online from thepermitstore.com and pay for it there with your Discover, Mastercard, Visa or American Express card. You may also pay by check, but your permit can’t be mailed to you until thepermitstore.com has received your check. During the online registration/permit process, you can choose check as your method of payment and complete the process. thepermitstore.com imposes fees for failed or canceled credit card transactions or returned checks. In such cases, permits may be revoked by PSU University Police until disputes are resolved.

I don't have a checking account or credit card. How do I buy a permit or pay my fines online?

April 16th, 2010 by Michael

If you don’t have a debit card, credit card or checking account, you can pay for your permit or fines by obtaining a money order through the bank or the United States Post Office and mail it to:

Plymouth State University Collection Authority
PO Box 2358
Santa Barbara, CA 93120-2358

or bring your ticket and payment to the Bursars office as we do not accept payments at our office anymore.

What is “activating” my permit?

April 16th, 2010 by Michael

This measure is for your protection. Once a permit has been received, you must go online to thepermitstore.com and activate your permit before it is placed on your vehicle. This is a security measure to assure that you are the person who received the permit assigned to your vehicle. Failure to activate your permit will result in a fine and is strictly enforced. Should you lose your permit or if your permit is stolen, you must report it immediately by going online to thepermitstore.com.

Where should I put my permit?

April 16th, 2010 by Michael

The location of your permit on your vehicle is actually very important. Your permit must be applied to the rear door window on the driver’s side of your vehicle. If you have a pick-up truck, place the permit on the driver’s side window. Do not place your permit on the rear windshield, as was done in the past. Please be certain to apply your permit in the right place on your vehicle. Permits that are not applied properly are considered a “misuse of permit” violation.

How long does my permit last?

April 16th, 2010 by Michael

The expiration date for student permits is May 31 of each academic year. New permits must be obtained each year. Permit fees are based on an academic year and are not prorated for permits purchased during the second semester, nor can we refund for permits that are used only during the first semester. Faculty/Staff permits are good for 10 years.

I just got a new car. What should I do with my permit?

April 16th, 2010 by Michael

You may transfer your permit to another vehicle that you own by going online to thepermitstore.com and editing your vehicle information. You must change the vehicle information at thepermitstore.com before moving the permit, otherwise it will be a “misuse of permit” and be subject to a fine of $100.00.

My car’s in the shop. What about the loaner?

April 16th, 2010 by Michael

If you are using a different vehicle for a short period of time, you have two options. You may obtain a temporary permit from the PSU University Police, or you may move your permit to that vehicle after making the change of vehicle information online. When you change vehicles again, you must go online again and change it back.

I qualify for a commuter permit but the permitstore.com says I can only purchase a restricted permit. What can I do?

April 16th, 2010 by Michael

Contact University Police. If you do qualify for a different permit, we will make the change and you will then be allowed to obtain the correct permit. thepermitstore.com only allows you to purchase permits that PSU University Police pre-authorize. It is not thepermitstore.com‘s decision, so we have to make the adjustment.

What if I order the wrong permit by mistake?

April 16th, 2010 by Michael

You can contact thepermitstore.com by e-mail at custserv@iparq.com or by calling (800) 676-1611. If it is determined that the permit was purchased in error, thepermitstore.com will arrange for an exchange of the permit.

If I qualify for a residential permit in the spring semester, do I have to wait until next fall to get a residential permit?

April 16th, 2010 by Michael

If there are any residential permits available, we will consider allowing you to exchange your restricted for a residential permit for an administrative fee of $5.00. However, we cannot refund the difference between the restricted and the residential permit fees.

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Do not forget to sign up for Lot Maintenance notifications on your devices. Lot maintenance schedules will begin on Monday, December 1st. Have a Happy & Safe Thanksgiving.

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