Go to your online bill. If you are eligible, a ‘Request Refund’ button will be available to you. Have your bank routing number and account number on hand. Click the ‘Request Refund’ button, complete the short form that appears, and in most cases the funds will be direct deposited to your account in about 48-72 business hours. If
For Standard, Express and Overnight Delivery:
Student Account Services
Plymouth State University
17 High Street, MSC 19
Plymouth, NH 03264
Since many of the charges that appear on your bill are actually generated by other University offices, you will need to speak to the originating office.
- For room or board charges, call Residential Life at (603) 535-2260.
- For parking citations, call University Police at (603) 535-2330.
- For library charges, call Lamson Library at (603) 535-2258.
- For tuition and fees, call Student Account Services at (603) 535-2215.
The negative sign indicates an overpayment of the bill and you may be eligible for a refund. This question comes to us most often from newly admitted students who have not yet incurred any charges but have paid the tuition/housing deposit. The bill simply is informing you we have received your deposit payment.
Yes, you can pay by credit or debit card. However, please be advised that a 2.75% transaction fee will be charged by Nelnet Business Solutions. (There is no charge for paying by electronic check.)
If your financial aid is “guaranteed” by the due date your classes will not be dropped. However, if financial aid does not cover the entire bill and an “out of pocket” payment is due from you to cover the remaining balance, that payment needs to be received by us before the due date. We assess 1.5% interest on the outstanding balance after the due date and courses can be dropped.
If we have not received your Financial Aid funds and posted it as a payment to your account, please call the Financial Aid Office immediately at (603) 535-2338. It typically means that you have missed a step in the financial aid process, such as completing the Master Promissory Note.