November 21st, 2013 by Jo-Ann
We have heard you!
We have all been seeing a lot of SPAM in our in-boxes lately. Our email administrators have been actively researching the issue and this morning they adjusted the acceptable threshold on our email system to make it more discriminating.
What does this mean for me?
There is a small possibility that the new setting may result is some legitimate messages getting flagged as SPAM and automatically be placed in your Junk mail folder. If this happens, simply use the features of myMail/Zimbra to mark the message as “Not SPAM.” This will help us fine-tune the settings in the email system. Visit the Help Desk Wiki for more information on Filtering SPAM with Zimbra. If you notice this becoming more than an occasional issue, please let us know via a call or ticket to the Help Desk.
If you have questions or concerns, please contact the Help Desk for assistance.
October 23rd, 2013 by Sara
Yesterday, Apple has released a new version of OSX called “Mavericks”. Despite it being made available to all Mac users as a free upgrade via the Apple Apps Store, we strongly encourage PSU Mac users NOT to download Mavericks at this time.
Our network access controller (Bradford) is not yet ready to support this new version of OSX on the PSU network and by upgrading you will not longer have access to “PSU Wireless” and will be forced to use the slower SSID “PSU Secure Guest.” Furthermore, some PSU services are not available via the Guest network.
At this time, we are testing “Mavericks” for compatibility with all PSU systems, existing machines and other software. We do not anticipate it taking more than a few weeks. When testing is complete, we will alert users when our systems are ready to support the upgrade.
If you have questions or concerns, please contact the ITS Help Desk at 535-2929.