News and Information

Information Technology Services has suspended its Mobile Printing pilot

April 15th, 2013 by Jo-Ann

Earlier this week, ITS suspended its Mobile Printing pilot due to an undesirable impact on the PSU Wireless. Wireless users may have experienced slow connection speeds or loss of connection, due to a flood of traffic on the wireless network. We are sorry for the inconvenience. We will continue to research our options for printing from mobile devices.

If you have questions or concerns, please contact the Helpdesk at 603-535-2929.

Mobile Printing: a pilot program for Android and iOS Devices

April 1st, 2013 by Jo-Ann

Information Technology Services is piloting a new way to print on campus. For a limited time we will be offering Mobile Printing in select locations from your Android or iOS device.

For a limited time you can print that article you just looked up on your iPad, or your term paper from your Android phone while you’re walking across campus to class. Documents printed via the Mobile app will be deducted from your allocated print quota as usual.

Public Mobile Printing Locations are:

  • Lamson Library – main level – Library Alcove
  • Hartman Union Building – Computer Cluster
  • Hyde Hall – lower level at the walk-up stations.

Two additional locations are restricted for faculty / staff use only:

  • Speare Administration Building – 3rd Floor – Provost’s office
  • Highland Hall – main level – Information Technology Services

Instructions can found on the ITS Help Desk Wiki:

Instructions for Mobile Printing via Android Devices

Instructions for Mobile Printing via iOS Devices

Try it out and let us know what you think.   Your participation, and especially your feedback is important as we consider whether to make this a service available to the PSU campus.

All Web Services have been restored

March 25th, 2013 by Jo-Ann

All PSU web-based services have been restored.  This includes myPlymouth and its related services, Moodle, Mahara, PSU Banner systems, the Lamson Library website and online catalog, and PSU Website.

We apologize for the inconvenience and thank you for your patience as we worked to resolve the outage.

In order to prevent the old error pages from reloading when accessing PSU webpages, we suggest that users clear their Browser Cache. Instructions can be found here on our Tech Tips site.

If you have questions, or would like assistance performing this task, please contact the ITS Help Desk at 603-535-2929 or via email at helpdesk@plymouth.edu

 

 

All News and Information articles.

System Status

All ITS systems Normal

April 8th, 2013 by Jo-Ann

All ITS systems are operating normally.  To report a problem, please contact us at helpdesk@plymouth.edu or (603) 535-2929.

ITS Staff Spotlight

Phil_Manseau

Phil Manseau

October 19th, 2010 by Jo-Ann

Phil Manseau is a Database Administrator with MIS. Phil earned a bachelor’s degree in Information Systems from Susquehanna University in 2001. Phil comes to ITS from Hiram College in Hiram, OH. Taking his three plus years as a programmer/analyst working with Oracle and Banner he came to Plymouth in 2008. Along with supporting the Banner [...]