News and Information

*** Technology Jobs for PSU Students ***

June 16th, 2014 by Jo-Ann

The ITS Help Desk located in the Lamson Learning Commons is looking for students to work as members of our Support Team.  Our student staff provides technology support for the entire PSU community; including Faculty, staff and students.

Comfort and familiarly with Windows 7 & 8, Mac OSX .8 and .9 (Mountain Lion and Mavericks); mapping printers and network drives, the MS Office Suite (Outlook, PowerPoint, Word and Excel) and mobile devices is necessary.

While experience with technology is desired, if you are highly motivated, have a strong desire to learn and GREAT people skills we are willing to provide training.  Must be willing to work a variety of shifts, including some nights and weekends, as we are open 7 days a week.

Our student staff moves back to campus 3 or 4 days early for training.  If you are interested in joining our team, please fill out the on-line application at:   http://www.plymouth.edu/office/information-technology/work-for-us/

We will begin interviewing in early July.    Got Questions?  Call us at 603-535-2929.

ITS welcomes the class of 2018 to campus for Orientation!

June 2nd, 2014 by Jo-Ann

Between June 1 and June 16, Information Technology Services welcomes the class of 2018 to campus for Orientation.   We know it is a busy time of year and our incoming students are provided with A LOT of information about the campus.  As a reminder, the bullets below represent the highlights of the technology information provided to students and their families:

  • The ITS Help Desk staff are available by phone, in-person (at Lamson Library), e-mail and live chat to assist you with any technology related questions, concerns, or advice.  The Help Desk is staffed 7-days a week with early morning and late evening hours.
  • The PSU Wireless network is available across the entire campus – including Residential Halls, Academic buildings, Athletic fields, Lamson Library, the Hartman Union Building and Prospect Dining Hall.
  • Computers must be registered in order to connect to PSU Wireless. Pre-registration begins August 1, 2014 and is available on-line.    For more information visit:  go.plymouth.edu/resnet
  • Cable TV connections in the dorms require a coax cable.  Personal network routers and access points are not permitted on the PSU wired or wireless networks.
  • Get tech answers at go.plymouth.edu/techtips – Tech Tips is an online knowledge base which allows users to read, share, and comment on information articles.
  • All students have access to 500 MB of personal network storage (enabling you to store and access files from any computer, anywhere), visit Tech Tips for more information.
  • Students are issued $40 of printing privileges in two $20 installments (July 1 & Jan 1), which is equivalent to 800 b/w pages annually.  Students may purchase additional privileges if needed.  Visit Tech Tipsfor more information.
  • Discounts on Dell and Apple Computers, as well as educational pricing on software is available to all PSU students.  Visit go.plymouth.edu/computersales  for more information.

Got Questions?  We are around all summer and happy to answer your questions.  Call us at 603-535-2929 or send us an email at helpdesk@plymouth.edu.

MyPlymouth and related services will be unavailable on Sunday, May 25, 2014 from 4 am – 1 pm

May 21st, 2014 by Jo-Ann

This Sunday May 25th, Information Technology Services will be doing maintenance on several mySQL database servers.  The work is scheduled to begin within the weekly maintenance window, but extend until 1pm.  This maintenance is part of the PSU web-tier improvement project and is necessary in order to improve the reliability to our web-based services.

myPlymouth and its related services will be unavailable to all users.  This includes the web applications that are accessed via myPlymouth such as the myCourses tab (Moodle & Mahara), the Services tab (Student Banner, Banner INB, Course search) and all PSU Go-links.

PSU myMail may be accessed by typing:  https://mail.plymouth.edu in the address bar and then logging in with PSU credentials.

We appreciate your patience as we work to improve our campus technology services.  We know that there is never a good time to take down these critical services – this date was chosen, as it is the only weekend between the spring grade submission deadline and the beginning of June Orientation.  If you have any questions or concerns, please contact the Helpdesk for assistance.

All News and Information articles.

System Status

All ITS systems Operational

July 7th, 2014 by Jo-Ann

All ITS are operational. If you have any questions, please contact the Help Desk at helpdesk@plymouth.edu or (603) 535-2929.