News and Information

MyPlymouth and related services will be unavailable on Sunday, December 7, 2014 from 6 am – Noon.

December 4th, 2014 by Jo-Ann

This Sunday December 7th, Information Technology Services will be doing maintenance on several Oracle database servers.  The work is scheduled to begin within the weekly maintenance window, but will extend until Noon.  This maintenance includes a vital patch for PSU Banner that must be in place by year-end in order to comply with licensing requirements.

During the upgrade myPlymouth and its related services will be unavailable to all users.  This includes many of the web applications that are usually accessed via myPlymouth such as the myCourses tab (Moodle & Mahara), the Services tab (Student Banner, Banner INB, Course search).

  • PSU myMail may be accessed by typing:  https://mail.plymouth.edu in the address bar and then logging in with PSU credentials.
  • PSU Moodle Courses may be accessed by typing:  https://go.plymouth.edu/Moodle in the address bar and then logging in with PSU credentials.

We appreciate your patience as we work to improve our campus technology services.  We know that there is never a good time to take down these critical services – this date was chosen, as it is the only weekend remaining prior to final exams and the Fall UG grade submission deadline.  If you have any questions or concerns, please contact the Helpdesk for assistance.

ANNOUNCING STUDENT ADVANTAGE: Microsoft Office 365 Pro – No Cost for Student Use

August 14th, 2014 by Jo-Ann

 

Starting August 15th, Plymouth State Information Technology Services will begin providing Microsoft Office 365 Pro Plus for students at no cost via the Microsoft Student Advantage program. This agreement between PSU and Microsoft allows us to provide current students with the latest version of Office Professional Plus at school and on their personal computers (up to 5 systems).

How to get it:

  • You must be a current student, actively enrolled in the current academic term.
  • Access is integrated with your PSU Username (not email address).
  • Sign in to myPlymouth, click on the Services tab and locate the Office 365 channel. Follow the instructions provided.
Got questions, or need help installing the software, stop by the Help Desk in Lamson.

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the Help Desk
Information Technology Services
Phone: (603) 535-2929
Email: helpdesk@plymouth.edu
Chat on-line:  Chat with ITS
Search our How-to Documentation at:  http://go.plymouth.edu/support
Visit in person at the main Information Desk in Lamson Library
Submit  a Support Ticket  or check the Status of an Existing Request  (requires authentication with your myPlymouth username and password)

Don’t forget to pre-register your computer for the PSU Wireless network before you arrive!

July 23rd, 2014 by Jo-Ann

All personal computers that connect to the campus network must be registered in order to access the Internet.   So, if you are new to campus, or if you will be bringing a new un-registered computer to campus for the first time, you should pre-register your device before you arrive.  This way you can hop right on PSU Wireless as soon as you arrive.

Pre-registration begins August 1, 2014 and is available on-line at:  go.plymouth.edu/resnet

Watch the Video:  How to Pre-register Your Computer for PSU Wireless 

Got Questions?  Call the Help Desk!

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Help Desk
Information Technology Services
Phone: (603) 535-2929

Email: helpdesk@plymouth.edu
Chat on-line:  Chat with ITS
Search our How-To Knowledgebase at:  http://go.plymouth.edu/support
Visit in person at the main Information Desk in Lamson Library
Submit  a Support Ticket  or check the Status of an Existing Request  (requires authentication

All News and Information articles.

System Status

All ITS systems Operational

July 7th, 2014 by Jo-Ann

All ITS systems are operational. If you have any questions, please contact the Help Desk at helpdesk@plymouth.edu or (603) 535-2929.