News and Information

ITS Courtesy Notice regarding Lenovo computers

February 23rd, 2015 by Jo-Ann

PSU ITS has recently learned that a security vulnerability exists in Lenovo branded computers shipped between September 2014 and February 2015, called “Superfish”, which is an adware tool that was installed by Lenovo.   This tool makes it extremely easy for secure web transactions (for sites like banks, credit card companies, stores, etc.) to be hijacked and can possibly lead to your information being captured.

While PSU does not purchase Lenovo computers for use on campus, we recognize that many people purchase these for their own personal use.   IF you have a recently purchased Lenovo branded computer please take the precaution of visiting the link below to determine if this vulnerability impacts you:

http://forums.lenovo.com/t5/Lenovo-P-Y-and-Z-series/Removal-Instructions-for-VisualDiscovery-Superfish-application/ta-p/2029206

If you would like assistance removing the “Superfish” application from your personal laptop, please visit the ITS Help Desk on the main level in Lamson Library and Learning Commons.  If you have questions or concerns, please contact the Help Desk.

MyPlymouth and related services will be unavailable on Sunday, December 7, 2014 from 6 am – Noon.

December 4th, 2014 by Jo-Ann

This Sunday December 7th, Information Technology Services will be doing maintenance on several Oracle database servers.  The work is scheduled to begin within the weekly maintenance window, but will extend until Noon.  This maintenance includes a vital patch for PSU Banner that must be in place by year-end in order to comply with licensing requirements.

During the upgrade myPlymouth and its related services will be unavailable to all users.  This includes many of the web applications that are usually accessed via myPlymouth such as the myCourses tab (Moodle & Mahara), the Services tab (Student Banner, Banner INB, Course search).

  • PSU myMail may be accessed by typing:  https://mail.plymouth.edu in the address bar and then logging in with PSU credentials.
  • PSU Moodle Courses may be accessed by typing:  https://go.plymouth.edu/Moodle in the address bar and then logging in with PSU credentials.

We appreciate your patience as we work to improve our campus technology services.  We know that there is never a good time to take down these critical services – this date was chosen, as it is the only weekend remaining prior to final exams and the Fall UG grade submission deadline.  If you have any questions or concerns, please contact the Helpdesk for assistance.

ANNOUNCING STUDENT ADVANTAGE: Microsoft Office 365 Pro – No Cost for Student Use

August 14th, 2014 by Jo-Ann

 

Starting August 15th, Plymouth State Information Technology Services will begin providing Microsoft Office 365 Pro Plus for students at no cost via the Microsoft Student Advantage program. This agreement between PSU and Microsoft allows us to provide current students with the latest version of Office Professional Plus at school and on their personal computers (up to 5 systems).

How to get it:

  • You must be a current student, actively enrolled in the current academic term.
  • Access is integrated with your PSU Username (not email address).
  • Sign in to myPlymouth, click on the Services tab and locate the Office 365 channel. Follow the instructions provided.
Got questions, or need help installing the software, stop by the Help Desk in Lamson.

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the Help Desk
Information Technology Services
Phone: (603) 535-2929
Email: helpdesk@plymouth.edu
Chat on-line:  Chat with ITS
Search our How-to Documentation at:  http://go.plymouth.edu/support
Visit in person at the main Information Desk in Lamson Library
Submit  a Support Ticket  or check the Status of an Existing Request  (requires authentication with your myPlymouth username and password)
All News and Information articles.

System Status

All ITS systems Operational

July 7th, 2014 by Jo-Ann

All ITS systems are operational. If you have any questions, please contact the Help Desk at helpdesk@plymouth.edu or (603) 535-2929.