Desk Attendants (DA) represent Residential Life & Dining Services while working at residence hall front desks. Desk Attendants report directly to a Community Director, Graduate Assistant or Area Coordinator and work on various tasks and assignments.
Qualifications
- Full-time student of Plymouth State University
- For undergraduate students: Currently enrolled in and must maintain a minimum of 12 credits per semester but not taking an overload (over 17 credits), unless approved by Residential Life Leadership
- For graduate students: Currently enrolled in and must maintain a minimum of 6 credits per semester but not taking an overload (over 9 credits), unless approved by Residential Life Leadership
- Must have federal work study
- Currently hold and must maintain during employment a cumulative/semesterly GPA of 2.0 or higher Failure to maintain a cumulative/semesterly GPA of 2.0 or higher may result in job action.
- Must not be on any form of probation within Plymouth State University conduct system at the time of application and at any time following.
Position Duties & Responsibilities
Create a welcoming environment for residents and guests to the residential area
- Welcome students and guests to the Residence Hall
- Greet everyone with a smile and acknowledge that you notice them entering the building
- Greet everyone as they approach the desk and verbally ask how you can help
- Assist with registering and sign in residents’ overnight guests
- Demonstrate that the Department of Residential Life & Dining Services and PSU are committed to quality service
Provide administrative support to Community Director and Community Advisors
- Check out games, supplies and entertainment to residents
- Direct questions to the appropriate resources
- Have functional knowledge of all student services
- Create and post signage as required
- Conduct lock-outs as needed o Complete additional tasks as assigned by Community Director
Maintain a positive living environment
- Record and report work orders and maintenance requests
- Maintain organization of office space
- Clean auxiliary rooms (fitness rooms, laundry room tidiness, study rooms, recycling areas)
- Encourage residents to dispose of trash and recycling in appropriate areas while surveying common areas
- Light cleaning and maintenance, as needed
