News and Information

ITS July & August Newsletter

July 5th, 2017 by Melinda

Summer is Finally Here!

We hope you are enjoying your summer but remember that the Client Services and Academic Technologies team is around all summer to support your work and help you prepare for the next class of PSU students!  Please let us know if we can help you organize any technology training for your group or teams.  If you have any questions on Moodle, Mahara, Office 365, Lynda, WordPress, Zoom, 3D Printing or other technologies, please stop by during our drop-in sessions; send an email to helpdesk@plymouth.edu to schedule an appointment with one of our specialists; or sign up for a workshop.

Note: Due to University Days, there will be no drop-in sessions available on August 23rd through August 25th.

 

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Marketing the PSU Brand via WordPress and other tools.  (Lamson 031) 

July 17th (Mon.), July 27th (Thurs.), August 7th (Mon.), and  August 17th (Thurs.) 1:00 – 3:00 p.m.

1-2 pm – Join colleagues from MCCS and ITS for a discussion about website content and best practices, including a discussion about the differences in audiences (and content) for the public website (www.plymouth.edu) and the internal website (http://campus.plymouth.edu).

2- 3 pm – Immediately followed by a hands-on workshop applying the information learned in the prior hour to your PSU departmental website or promotional materials.  This work session provides a time and place for you to work on your own project with the experts in the room, and get assistance using WordPress. Please bring your laptops. If you do not have a laptop, you can borrow one from the help desk.

Weekly WordPress Workouts (Lamson 031)

Fridays in July and August starting July 14th 10 :00 a.m. – Noon

Join your colleagues in a focused WordPress work session with help in the room to assist you in updating your department website. This session is for anyone who wants to improve or make edits to their websites; including updating content PRIOR to webpage migration from the OLD website into the NEW campus.plymouth.edu infrastructure. Staff will be on hand to advise and support your work. Please bring your laptops. If you do not have a laptop, you can borrow one from the help desk.

Drop-in Session in Lamson 112

Mondays: August 21st,  August 28th 1:00 – 2:00 p.m. 
Come see us if you need assistance with updating your department website including content PRIOR to webpage migration from the OLD website into the NEW campus.plymouth.edu infrastructure.

 

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Open Moodle Work Sessions (Lamson 124)

Wednesday, August 30  1:00 – 4:00 p.m.
Thursday, August 31  9:00 a.m. – noon

Spend some focused time working on your Moodle Course shell in this open work session. Need help organizing your course content?  Want to learn how H5P modules can help you do quick interactive formative assessments?  Interested in using “level up badging” to motivate your students to master content?  Or maybe you simply want to get ahead on building out your gradebook.  Our instructional staff will be on hand to lend their advice and support. Please bring your laptops. If you do not have a laptop, you can borrow one from the help desk.

Drop-In Session in Lamson 112

Every Tuesday 10:00 a.m. – 12:00 p.m. 
Every Thursday 2:00  – 4:00 p.m.
Katie will be available during those times to answer your Moodle questions, help with integrating with Lynda.com or Zoom with Moodle, and to troubleshoot common issues.

 

 

 

 

 

Drop-In Session in Lamson 112

Every Wednesday 1:00 – 2:00 p.m. 
Erika will be available during this time to answer your 3D printing and scanning or digital technology questions.

 

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Drop-In Session in Lamson 115

Every Monday 11:00 a.m. – 12:30 p.m.
Every Thursday 1:30  – 3:00 p.m.
Melinda will be available during those times to answer your Mahara questions.

 

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Drop-In Session in Lamson 115

Every Friday 2:00 – 3:30 p.m.
Melinda will be available during this time to answer your CoursEval questions.

 

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Drop-In Session at Information Desk (Lamson Main Floor)

Every Wednesday 2:00 – 3:00 p.m.
Steven will be available during this time to answer your Office 365 questions.

 

Drop-In Session in Lamson 115

Every Monday 3:00 – 4:30 p.m.
Melinda will be available during this time to answer your Lynda questions.

 

Zoom Web-Conferencing

Need help? Contact the Help Desk to make a one-on-one appointment to get a tutorial.

 

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SMART Boards using SMART Notebook

Need help? Contact the Help Desk to make a one-on-one appointment to get a tutorial.

If you have any other ideas for future workshop topics, please let us know at user-workshops@plymouth.edu.

Important Security Concern regarding Quicktime Player on Windows Computers

April 21st, 2016 by Jo-Ann

We have been advised by the Department of Homeland Security to immediately remove the Quicktime video player from all Windows computers due to an exploit which allows hackers to take control.

Quicktime, an Apple product, is no longer supported on Windows Operating System.  Apple does support Quicktime on Mac Computers which are not impacted by this problem.

We will begin removing Quicktime from all PSU owned Windows computers via our managed software service today.  You do not need to do anything; the removal process will happen automatically.

Additionally, we strongly encourage you to remove the Quicktime player from your personal Windows computers as well.  Instructions for doing so, can be found on the Apple Support site at the following URL:  https://support.apple.com/en-us/HT205771

Please contact the Helpdesk if you have Questions or Concerns.

Warning about Tax Related Identity Theft

February 18th, 2016 by Jo-Ann

Please be advised that our ITS counterparts at UNH report that they are currently investigating cases where UNH personnel – both faculty and staff – have experienced Identity Theft related to tax filing.

At this time, ITS is not aware of any PSU individuals impacted by current year Tax filing related Identity Theft.  Even though this is the case, we wanted to pass along this information so you can be more aware of what to do if you find yourself in this situation.

The best prevention starts with vigilance, here is a reputable source of information:

https://www.irs.gov/uac/Newsroom/Tips-for-Taxpayers,-Victims-about-Identity-Theft-and-Tax-Returns

Additional Information can be found on the ITS Knowledge Base at:

https://support.plymouth.edu/index.php?/News/NewsItem/View/22/warning-about-tax-related-identity-theft

 

All News and Information articles.

System Status

All ITS systems Operational

July 7th, 2014 by Jo-Ann

All ITS systems are operational. If you have any questions, please contact the Help Desk at helpdesk@plymouth.edu or (603) 535-2929.

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